Santander FAQ

All answers shown come directly from Santander Reviews and are not edited or altered.

44 English questions out of 44

6 August 2020

What kind of career opportunities exist at Santander?

Pros

depends on the group you are in

Cons

downtown located, have to pay for parking, politics, no advancement opportunities

downtown located, have to pay for parking, politics, no advancement opportunities

6 August 2020

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25 September 2018

Does Santander have any sort of mentoring programme?

Pros

Flat structure where you could approach anyone of any level. Friendly, social work environment. Good pay progression and mentoring available.

Cons

The internship scheme could be a bit more structured giving interns more responsibility.

Good pay progression and mentoring available.

25 September 2018

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6 August 2018

Why do Santander employees quit?

Pros

Income Flexibility Training Provided Colleagues Support from Team Leaders

Cons

Stressful High Pressure No Job Security Quite Ruthless Immediate notice for dismissal

Immediate notice for dismissal

6 August 2018

See answer

17 April 2019

How are promotions handled at Santander?

Pros

Great entry level role into the finance industry. Allows you to build up strong customer service skills and be exposed to the world of retail banking. Pension is matched.

Cons

Recognition tends to be verbal and gives you a false sense of progression, promotions are rare. Branches are short staffed permanently putting pressure on staff and subsequently customers. This effects bonuses which are ‘customer service’ based, you find branches with a bigger footfall go without whilst the ghost branches get recognised with monetary award for their hard work. Computer systems are temperamental, including DATMs. Staff with children get priority with holidays, not always fair, this includes Christmas. 5% pay increase on promotion. Digital roll Out is slow - Too many staff are comfortable have been there for decades and are not willing to adapt which has consequences on a progressive business.

Advice to Management

Recognise your performers with promotions and succession plans. Shake up your staff if they are not performing. Invest heavily into digital and innovation.

Recognition tends to be verbal and gives you a false sense of progression, promotions are rare.

17 April 2019

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18 November 2020

What is the feeling of job security at Santander?

Pros

flexible hours and good overtime

Cons

- No chance to advance - Management treat people like numbers on a spreadsheet - No job security - Constant change that you have to adapt to instantly or you will be terminated - Insane high quality standards that must be met or you will be terminated - Even if you do manage to meet all expectations you can still be terminated with no notice - Zero benefits

No job security

18 November 2020

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44 English questions out of 44