Santander FAQ

depends on the group you are in

downtown located, have to pay for parking, politics, no advancement opportunities

Flat structure where you could approach anyone of any level. Friendly, social work environment. Good pay progression and mentoring available.

The internship scheme could be a bit more structured giving interns more responsibility.

Income Flexibility Training Provided Colleagues Support from Team Leaders

Stressful High Pressure No Job Security Quite Ruthless Immediate notice for dismissal

Great entry level role into the finance industry. Allows you to build up strong customer service skills and be exposed to the world of retail banking. Pension is matched.

Recognition tends to be verbal and gives you a false sense of progression, promotions are rare. Branches are short staffed permanently putting pressure on staff and subsequently customers. This effects bonuses which are ‘customer service’ based, you find branches with a bigger footfall go without whilst the ghost branches get recognised with monetary award for their hard work. Computer systems are temperamental, including DATMs. Staff with children get priority with holidays, not always fair, this includes Christmas. 5% pay increase on promotion. Digital roll Out is slow - Too many staff are comfortable have been there for decades and are not willing to adapt which has consequences on a progressive business.

Recognise your performers with promotions and succession plans. Shake up your staff if they are not performing. Invest heavily into digital and innovation.

flexible hours and good overtime

- No chance to advance - Management treat people like numbers on a spreadsheet - No job security - Constant change that you have to adapt to instantly or you will be terminated - Insane high quality standards that must be met or you will be terminated - Even if you do manage to meet all expectations you can still be terminated with no notice - Zero benefits