Santander FAQ

All answers shown come directly from Santander Reviews and are not edited or altered.

42 English questions out of 42

30 June 2020

How are the career development opportunities at Santander?

Pros

Cares about employees good people

Cons

Not much career progression, opportunities to move elsewhere within the business but not very quick pay progression

Not much career progression, opportunities to move elsewhere within the business but not very quick pay progression

30 June 2020

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29 January 2020

What kind of career opportunities exist at Santander?

Pros

staff Is great and friendly, clean environment

Cons

Long hours, no room for advancement

Long hours, no room for advancement

29 January 2020

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25 September 2018

Does Santander have any sort of mentoring programme?

Pros

Flat structure where you could approach anyone of any level. Friendly, social work environment. Good pay progression and mentoring available.

Cons

The internship scheme could be a bit more structured giving interns more responsibility.

Good pay progression and mentoring available.

25 September 2018

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6 August 2018

Why do Santander employees quit?

Pros

Income Flexibility Training Provided Colleagues Support from Team Leaders

Cons

Stressful High Pressure No Job Security Quite Ruthless Immediate notice for dismissal

Immediate notice for dismissal

6 August 2018

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17 April 2019

How are promotions handled at Santander?

Pros

Great entry level role into the finance industry. Allows you to build up strong customer service skills and be exposed to the world of retail banking. Pension is matched.

Cons

Recognition tends to be verbal and gives you a false sense of progression, promotions are rare. Branches are short staffed permanently putting pressure on staff and subsequently customers. This effects bonuses which are ‘customer service’ based, you find branches with a bigger footfall go without whilst the ghost branches get recognised with monetary award for their hard work. Computer systems are temperamental, including DATMs. Staff with children get priority with holidays, not always fair, this includes Christmas. 5% pay increase on promotion. Digital roll Out is slow - Too many staff are comfortable have been there for decades and are not willing to adapt which has consequences on a progressive business.

Advice to Management

Recognise your performers with promotions and succession plans. Shake up your staff if they are not performing. Invest heavily into digital and innovation.

Recognition tends to be verbal and gives you a false sense of progression, promotions are rare.

17 April 2019

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42 English questions out of 42