SeaWorld Parks & Entertainment FAQ

Great mission I believe in the work we do Passionate long-term ambassadors

Focus has shifted to short-term gains over long-term company and employee growth Emphasis on cost-cutting No career development

It’s a fun business, and there is a desire to treat guests right (as long as it doesn’t cost too much). Despite what activists say, animals are treated extremely well - better than the employees.

Company is totally focused on stock price and making certain investors very wealthy. Company’s recent financial success has come at the expense of employees, who have worked years without a raise and have more to do with fewer people. So many long-time leaders have been kicked to the curb. If they are replaced, it’s always with someone more junior and cheaper. Often jobs are consolidated and the people left have more to do with no additional compensation. Some of that can be expected in any business, but it’s to an extreme at SeaWorld Parks. There is zero focus now on employee satisfaction or motivation. They used to do an annual employee survey to track satisfaction but stopped doing it because they don’t want to know, or do anything to improve it. There is no career planning or development at all. Employees are just replaceable parts in a machine. Corporate management has been in total turmoil for over a year. The new CEO probably won’t help because the company is really run by board members who dictate everything. They have filled most senior positions with mildly competent yes men who jump to their latest direction. This may be a good enough place to work for a pat-time job, but not a company you can make a career at. It used to be a place people were proud to work at, but it’s a different company now.

Realize that this is a people business, and the longer you treat employees as an expendable nuisance the longer you will continue to struggle.

Good management although they could improve their employee recognition. Awesome vacation benefits. Comfortable working environment.

Poor career progression opportunities.

Recognize workforce more for hard work. Value more your ambassadors.

Main qualification for hiring: have a pulse Park is really pretty to walk around Free admission to all Seaworld Parks

Low pay, cost saving initiatives have left the park a shell of what it once was, the company now is not what it was even 2 years ago, they do not retain talent (unable to pay competitively), little to no room for advancement, yearly layoffs resulting in gaps in job functions for support roles and fear of being included in the next layoff

Invest in your people, stop undermining the foundation of the company in order to gain a few cents on the stock price

Great experience, new friendships and connections

Too much favoritism and toxicity to be in a entertainment park.