Secret Escapes Workplace FAQ

Read what Secret Escapes employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of Secret Escapes's office photos.

All answers shown come directly from Secret Escapes Reviews and are not edited or altered.

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Workplace

6 English questions out of 6

8 November 2019

What is a typical working day like at Secret Escapes?

Pros

- Flexible working, really great company for work/life balance - Caring and supportive managers - Free food in the office, including free lunches, unlimited soft drinks and free alcoholic drinks every Friday - Office culture is laid back with great benefits - yoga, massages, manicures, meditation, discounts - A very hardworking environment which keeps you motivated to succeed but yet not too pressurising - On-boarding process is extremely supportive - you can tell before you even start the company that the business completely values it's employees.

Cons

- Sometimes quite a high workload with lots of admin but hard work is noticed amongst your managers

Sometimes quite a high workload with lots of admin but hard work is noticed amongst your managers

8 November 2019

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5 May 2019

What are meetings like at Secret Escapes?

Pros

+ Hack days + Inclusive meetings + Humorous and smart colleagues + Management really cares + Work/Life Balance + Location + Food Options + Perks + Culture + Office facilities

Cons

- Tech Debt - Nothing else

Advice to Management

Keep up the great work helping employees maintain a healthy work/life balance and flexibility in working.

+ Inclusive meetings

5 May 2019

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10 September 2020

What is it like working with clients or customers at Secret Escapes?

Pros

On the whole each department works really well together. The office perks and employee benefits are attractive. They are open to providing good opportunities for flexible working.

Cons

Over time, the cracks within the company are starting to show more and more. The company grew very quickly and the values are not reflected in decision making or projects. The focus is on making savings in the short term and there is less interest in investing in projects with long term benefits and strong ROI - they simply don't want to have to wait. The customer's journey is not always considered and as such there is a disconnect from the top decision makers and the customer.

Advice to Management

Please look back on the values and ensure they drive every decision and project. No project should go ahead without ticking at least 4 of the values. Please remember to consider the customer's journey from start to finish - not just with their booking experience but with any interaction they may have with the company.

The customer's journey is not always considered and as such there is a disconnect from the top decision makers and the customer.

10 September 2020

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25 April 2019

What is the work environment like at Secret Escapes?

Pros

Great atmosphere, friendly work environment, colleagues are helpful and polite. Food available and great perks.

Cons

None as of now, really.

Great atmosphere, friendly work environment, colleagues are helpful and polite.

25 April 2019

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8 November 2019

How is the office food at Secret Escapes?

Pros

- Flexible working, really great company for work/life balance - Caring and supportive managers - Free food in the office, including free lunches, unlimited soft drinks and free alcoholic drinks every Friday - Office culture is laid back with great benefits - yoga, massages, manicures, meditation, discounts - A very hardworking environment which keeps you motivated to succeed but yet not too pressurising - On-boarding process is extremely supportive - you can tell before you even start the company that the business completely values it's employees.

Cons

- Sometimes quite a high workload with lots of admin but hard work is noticed amongst your managers

Free food in the office, including free lunches, unlimited soft drinks and free alcoholic drinks every Friday

8 November 2019

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6 English questions out of 6