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How are senior leaders perceived at Sensée?

2 English reviews out of 2

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26 August 2019

Pros

Home working. There are NO other pros!

Cons

Hours vary and if you are away when booking hours, tough, you get the leftovers! Hours are all over the place...could have odd hours all day, evening and night... work every weekend! No work/family balance, not with the booking system of hours! They make you join the first available job, eventhough may not suit you and you have limited time to choose! So, they are doing badly by those that employ them! They still do this now!!! Team leaders are dire and have zero skills as leaders. Management do not care! Support after training (LOL) is zero!

Advice to Management

Tell the truth when joining of what really like!! Better to have basic set minimum hours, then have rest up for grabs. That way help your staff know their hours and this will promote loyalty to you! Basic necessity really!!! Staff maybe a commodity to you, but still need nurturing! Leaders are awful and most obviously have zero training and treat you like a commodity. No wonder so many leave constantly! Zero support after training! How can you provide a great service, when put zero effort into staff...... you can’t.

Team leaders are dire and have zero skills as leaders.

26 August 2019

Reviewed by: Customer Service Representative in Bradford, Yorkshire and the Humber, England (Former Employee)

8 July 2018

Pros

No pros, nothing at all waste of time

Cons

Always looking for ways to get money from the employees when company systems are always faulty and you can't work they blame you and then don't pay. Forget about any pay when you leave they always claim you owe them. You scramble to get hours yet expected to work whatever is left. Many managers are bullies. My advice don't bother with this company.

Advice to Management

Learn to treat people fairly. Not everything is about making profits

Many managers are bullies.

8 July 2018

Reviewed by: Advisor

2 English reviews out of 2