TFS Stores FAQ

All answers shown come directly from TFS Stores Reviews and are not edited or altered.

19 English questions out of 19

15 April 2019

Does TFS Stores give compassionate leave?

Pros

Occasional free 'celebratory' meals for owners / directors birthdays - or a party in the car park. Exceedingly exciting opportunities to be part of the next TFS music video - you can literally hear the CEO thinking "look at what i can make these idiots do"! Overpriced (paid for) Xmas parties at Menagerie or The Ivy - if you've managed to make it onto the list of favourites at the time - or if there's simply now a space and you're an afterthought. Why not! Free massage once a month! No wait, the bills didn't get paid. Access to the latest tools to do your job to the best of your ability! No - we're innovative without access to the innovation! Industry leading sick, holiday, and bereavement policies - Said no industry ever. Access to a training budget - but you have to pitch to get your request put through by which time it's a) too late for the course / conference, or b) it's simply ignored in the first instance. Equal opportunities - If you can make it onto the list of favourites - then the opportunities are equal for everyone. A chance to make new friends! With 50 - 60% staff turnover rate in Head Office alone, you'll be sure to meet lots of new people. The opportunity to work 7 days a week whilst getting paid for 5! That's what we call "added value". To be 'tested' by Directors to see if you'll pick up someone elses mess at 11pm on a Saturday night, and wait for the thanks you'll get afterwards - real gratitude. The opportunity to learn from a leadership team you can truly put your faith in! That they'll come in at half 9 to 10am every day and fully trust your expertise to tell them what's happening in the business - because they honestly don't have a clue! The latest technology at your fingertips - no that's the fingerprint reader / clocking in / out machine so they know how much to dock your wages when you're late.

Cons

Can't think of one... More than one however isn't difficult to imagine!

Advice to Management

Don't hire experts if you aren't going to provide them the tools or ability to do what they came in to do. Listen to the advice you are being given - you hired this person for a reason. There are many people in head office who are very good at what they do - listen to them - free the reigns and let them loose - you might actually start achieving things. Let your teams guide the strategy. Don't let them form it, tell them its wrong, and then tell them how to do their jobs - you won't achieve your targets. The level of micromanagement at every level - between directors, and then fed down through each layer is rediculous - to the point where 'i'm just the messenger' can be heard too often. Staff turnover is untenable. Delivering results is dependent on stability, and with certain departments being fully replaced every 12 months, you cannot expect the remainers to be able to work at 200% to cover the gaps. There are too many fundamental basic human rights issues that need focusing on to change staff retention - only once these are fixed can you then look at who and how you bring in the right people to drive the business forward. Before you drive any more of them out.

Industry leading sick, holiday, and bereavement policies - Said no industry ever.

15 April 2019

See answer

15 April 2019

Does TFS Stores offer massages?

Pros

Occasional free 'celebratory' meals for owners / directors birthdays - or a party in the car park. Exceedingly exciting opportunities to be part of the next TFS music video - you can literally hear the CEO thinking "look at what i can make these idiots do"! Overpriced (paid for) Xmas parties at Menagerie or The Ivy - if you've managed to make it onto the list of favourites at the time - or if there's simply now a space and you're an afterthought. Why not! Free massage once a month! No wait, the bills didn't get paid. Access to the latest tools to do your job to the best of your ability! No - we're innovative without access to the innovation! Industry leading sick, holiday, and bereavement policies - Said no industry ever. Access to a training budget - but you have to pitch to get your request put through by which time it's a) too late for the course / conference, or b) it's simply ignored in the first instance. Equal opportunities - If you can make it onto the list of favourites - then the opportunities are equal for everyone. A chance to make new friends! With 50 - 60% staff turnover rate in Head Office alone, you'll be sure to meet lots of new people. The opportunity to work 7 days a week whilst getting paid for 5! That's what we call "added value". To be 'tested' by Directors to see if you'll pick up someone elses mess at 11pm on a Saturday night, and wait for the thanks you'll get afterwards - real gratitude. The opportunity to learn from a leadership team you can truly put your faith in! That they'll come in at half 9 to 10am every day and fully trust your expertise to tell them what's happening in the business - because they honestly don't have a clue! The latest technology at your fingertips - no that's the fingerprint reader / clocking in / out machine so they know how much to dock your wages when you're late.

Cons

Can't think of one... More than one however isn't difficult to imagine!

Advice to Management

Don't hire experts if you aren't going to provide them the tools or ability to do what they came in to do. Listen to the advice you are being given - you hired this person for a reason. There are many people in head office who are very good at what they do - listen to them - free the reigns and let them loose - you might actually start achieving things. Let your teams guide the strategy. Don't let them form it, tell them its wrong, and then tell them how to do their jobs - you won't achieve your targets. The level of micromanagement at every level - between directors, and then fed down through each layer is rediculous - to the point where 'i'm just the messenger' can be heard too often. Staff turnover is untenable. Delivering results is dependent on stability, and with certain departments being fully replaced every 12 months, you cannot expect the remainers to be able to work at 200% to cover the gaps. There are too many fundamental basic human rights issues that need focusing on to change staff retention - only once these are fixed can you then look at who and how you bring in the right people to drive the business forward. Before you drive any more of them out.

Free massage once a month!

15 April 2019

See answer

16 November 2018

Does TFS Stores offer employee discounts?

Pros

Trying new perfume for free 25% discount

Cons

Loved working hear until the assistant manager started was bullied day to day by her when reported i was told it would be sorted but nothing ever happened. My sales where taken to make her self look good. Again where reported nothing was done. I was promised promotions and when the day came to start it was taken off me for no reason. Freezing in-store as no heating and no aircon in summer.

Advice to Management

Don't encourage bullying just because they get good sales.

25% discount

16 November 2018

See answer

15 April 2019

How are senior leaders perceived at TFS Stores?

Pros

Occasional free 'celebratory' meals for owners / directors birthdays - or a party in the car park. Exceedingly exciting opportunities to be part of the next TFS music video - you can literally hear the CEO thinking "look at what i can make these idiots do"! Overpriced (paid for) Xmas parties at Menagerie or The Ivy - if you've managed to make it onto the list of favourites at the time - or if there's simply now a space and you're an afterthought. Why not! Free massage once a month! No wait, the bills didn't get paid. Access to the latest tools to do your job to the best of your ability! No - we're innovative without access to the innovation! Industry leading sick, holiday, and bereavement policies - Said no industry ever. Access to a training budget - but you have to pitch to get your request put through by which time it's a) too late for the course / conference, or b) it's simply ignored in the first instance. Equal opportunities - If you can make it onto the list of favourites - then the opportunities are equal for everyone. A chance to make new friends! With 50 - 60% staff turnover rate in Head Office alone, you'll be sure to meet lots of new people. The opportunity to work 7 days a week whilst getting paid for 5! That's what we call "added value". To be 'tested' by Directors to see if you'll pick up someone elses mess at 11pm on a Saturday night, and wait for the thanks you'll get afterwards - real gratitude. The opportunity to learn from a leadership team you can truly put your faith in! That they'll come in at half 9 to 10am every day and fully trust your expertise to tell them what's happening in the business - because they honestly don't have a clue! The latest technology at your fingertips - no that's the fingerprint reader / clocking in / out machine so they know how much to dock your wages when you're late.

Cons

Can't think of one... More than one however isn't difficult to imagine!

Advice to Management

Don't hire experts if you aren't going to provide them the tools or ability to do what they came in to do. Listen to the advice you are being given - you hired this person for a reason. There are many people in head office who are very good at what they do - listen to them - free the reigns and let them loose - you might actually start achieving things. Let your teams guide the strategy. Don't let them form it, tell them its wrong, and then tell them how to do their jobs - you won't achieve your targets. The level of micromanagement at every level - between directors, and then fed down through each layer is rediculous - to the point where 'i'm just the messenger' can be heard too often. Staff turnover is untenable. Delivering results is dependent on stability, and with certain departments being fully replaced every 12 months, you cannot expect the remainers to be able to work at 200% to cover the gaps. There are too many fundamental basic human rights issues that need focusing on to change staff retention - only once these are fixed can you then look at who and how you bring in the right people to drive the business forward. Before you drive any more of them out.

The opportunity to learn from a leadership team you can truly put your faith in!

15 April 2019

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30 April 2019

What are some insights into the strategy or vision at TFS Stores?

Pros

Very few pros, flexible working hours and we get to finish an hour early on a Friday. Most of the people are great, and if it wasn't for them the place would be unbearable.

Cons

Many cons Lack of trust No sick pay unless you're a director. People leave and are not replaced, the people left are expected to pick up the slack. Owner barely speaks to anyone unless you're in the circle of trust. No strategy or direction, just expected that sales will improve with nothing really changing. The way staff are spoken to by certain directors is shocking, they talk to you like you're something they've just trodden in. Put up or shut up culture, if you have ideas don't work here you'll never get to share them.

Advice to Management

You employ many experienced and passionate people please don't beat the passion out of them, many people in teams have great ideas, instead of telling them what to do you should listen to them and enable them to develop their ideas. You never know you might find out that you're not the most intelligent people in the business, we all have to start somewhere

No strategy or direction, just expected that sales will improve with nothing really changing.

30 April 2019

See answer
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19 English questions out of 19