TOPdesk FAQ

Have questions about working at TOPdesk? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at TOPdesk.

All answers shown come directly from TOPdesk Reviews and are not edited or altered.

28 English questions out of 28

28 October 2020

Does TOPdesk offer vision insurance?

Pros

- People are very nice - Company culture is great - free coffee / fusball table

Cons

the tasks can be repetitive

Advice to Management

let lead gen also experience other sectors

free coffee / fusball table

28 October 2020

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30 September 2020

Does TOPdesk offer unlimited holiday?

Pros

- Great place to work as you can schedule your working days around your classes. - If you need extended time off due to deadlines or other important commitments, they are always accommodating. - TOPdesk also gives us the opportunity to grow professionally while still at university, and to seek out and start new projects in areas that interests us. - Great colleagues and fantastic company culture

Cons

- Not possible to work weekends (although that is understandable) - Not Living Wage employer

If you need extended time off due to deadlines or other important commitments, they are always accommodating.

30 September 2020

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16 October 2019

Does TOPdesk offer a wellness program?

Pros

TOPdesk is one of the best organizations I've ever worked for! I think the contributing factors of what make this organization great are the fantastic culture and leadership. TOPdesk culture is built on trust, freedom and responsibility. These values are not something that is placed in a company handbook, it's something that the organization lives by. There is a shared respect for one another within the organization and a commitment to building each other up and growing together. A big part of the shared respect is the commitment to a true work life balance for the team. Another part of what makes this organization great is the leadership! We have leaders that are always there to help and invested in helping you grow .

Cons

Compensation could be higher, that being said there are amazing benefits and perks for make up for it

Compensation could be higher, that being said there are amazing benefits and perks for make up for it

16 October 2019

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18 October 2019

How are the career development opportunities at TOPdesk?

Pros

-amazing company culture -open-minded, friendly and supportive colleagues -everyone has a word -great opportunities for personal improvement and for growing your career -awesome working conditions: free specialty coffee, tea, snacks all the time, table soccer, darts, xbox, pinball machine, cosy meeting rooms -massage each month :) -flat hierarchy, transparency -everyone cares about everyone -modern working equipment

Cons

home office can only be requested on special occasions

Advice to Management

Keep up the good work and stay awesome! :)

great opportunities for personal improvement and for growing your career

18 October 2019

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10 September 2020

What kind of career opportunities exist at TOPdesk?

Pros

From my experience working here, I have thoroughly enjoyed my experience. The company is full of helpful and friendly colleagues and it doesn't take long to settle in with the existing employees. The onboarding process and regular training mean you are constantly learning and becoming better at the role, it's a great chance to see how a company really works in this sector with opportunities to run your own projects and collaborate with other teams. Topdesk is also great with social events, from regular Friday drinks to charity events, you will get plenty of chances to mix with your colleagues and partake in company-wide experiences. Flexible hours and the management are understanding about appointments and University exams etc.

Cons

While the company is flexible with hours, the workload can sometimes feel heavy if you are very busy with other commitments like University or personal goals. If you aren't used to interaction with potential customers over the phone it can take a while to get used to but the management is always there to help.

The onboarding process and regular training mean you are constantly learning and becoming better at the role, it's a great chance to see how a company really works in this sector with opportunities to run your own projects and collaborate with other teams.

10 September 2020

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28 English questions out of 28

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