TOPdesk Senior Leadership FAQ

Read what TOPdesk employees think about senior leadership and the CEO at the company.

TOPdesk has a Senior Management rating of 4.8, and Wolter Smit, the CEO of TOPdesk, has an approval rating of 100% across the organisation.

All answers shown come directly from TOPdesk Reviews and are not edited or altered.

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2 English questions out of 2

17 October 2019

What are some insights into the strategy or vision at TOPdesk?

Pros

no deadlines, lot of freedom choosing projects and what technologuies to use them, flat hierarchy, no overtime ever, no stress

Cons

flat hierarchy, startup like organizational structure, no clear direction but even that changes every few months, organizational and infrastructure support for home office is not really there, no common understanding among teams about standards

Advice to Management

it would be a good idea

flat hierarchy, startup like organizational structure, no clear direction but even that changes every few months, organizational and infrastructure support for home office is not really there, no common understanding among teams about standards

17 October 2019

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6 May 2021

How are senior leaders perceived at TOPdesk?

Pros

Open culture, lots of freedom, informal organization. Many youngsters. Lots of possibilities to grow for the first few years.

Cons

Underpaying is a business model, except for the owners who are getting ridiculous rich. No bonuses, no shares or options. No clue at all how to strategically run a business, no real ambition, no accountability, and leadership is only concerned with internal processes. Very little empathy in what is going on with their colleagues or employees. Lot's of very good people, experienced people, are now leaving the company of this.

Advice to Management

Step aside, get some real professionals who will regain trust and build the business again. Listen to seasoned and loyal employees which really know the business. Pay people what they are worth and to market standards.

No clue at all how to strategically run a business, no real ambition, no accountability, and leadership is only concerned with internal processes.

6 May 2021

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2 English questions out of 2