TOPdesk Workplace FAQ

Read what TOPdesk employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of TOPdesk's office photos.

All answers shown come directly from TOPdesk Reviews and are not edited or altered.

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Workplace

5 English questions out of 5

11 May 2019

What is a typical working day like at TOPdesk?

Pros

- Happy and Health environment to work - Freedom to execute projects and learn - Opportunities to travel and work with international teams - Flexible work hours - A lot of daily small office benefits (Breakfast/videogames/sodas and beers/Snacks/Kindles/Pets/Happy Hours) - Quarterly Event for employees in different places

Cons

I can’t see any con.

Advice to Management

The TOPdesk culture is something really unique and what makes us different from others companies. Never lose that.

A lot of daily small office benefits (Breakfast/videogames/sodas and beers/Snacks/Kindles/Pets/Happy Hours)

11 May 2019

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30 May 2020

What is the work environment like at TOPdesk?

Pros

+ TOPdesk has a great (family) culture. Very nice and helpful people, no back stabbing. Good atmosphere in the office. This is very rare for a company + A lot of freedom. Sometimes this is hard to handle, when you are not used to it . This gives you a lot of opportunities to do what you like. Since it is an international company, you are also able to explore across borders. However, you have to create this yourself. + Personal development. TOPdesk is willing to invest in your personal growth. That's great! + Caring and thoughtful employer. They are willing to think with you, help you when you are struggling also during private issues.

Cons

- After a few year growth in the company itself is limited. Especially in the Dutch office. Because of the great culture, many people stay for a long time and don't leave. This means the management is not going to change. Has been the same people now for a long time - Innovation and change. Company is getting very big. Product is getting behind compared to competition. Company is slow paced. TOPdesk tries to work agile, but due many roles now and lack of deciveness by the management things go even slower than before. - Salary is very low compared to market. Other conditions don't weigh up to this. This is one of the reasons experienced people leave. We need these people to grow even further. - Lack of winners mentality. Most people think it goes fine the way it is now. That's a pity. You see that this infects the core values of the company in a negative way.

Advice to Management

You should be proud of creating this great culture with great people. Keep this up! However, TOPdesk keeps on growing. Therefore we need strong leaders with a clear vision. Dare to make decisions. Also try to keep your experienced people by investing in them, otherwise they will leave.

Good atmosphere in the office.

30 May 2020

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18 October 2019

How is the office food at TOPdesk?

Pros

-amazing company culture -open-minded, friendly and supportive colleagues -everyone has a word -great opportunities for personal improvement and for growing your career -awesome working conditions: free specialty coffee, tea, snacks all the time, table soccer, darts, xbox, pinball machine, cosy meeting rooms -massage each month :) -flat hierarchy, transparency -everyone cares about everyone -modern working equipment

Cons

home office can only be requested on special occasions

Advice to Management

Keep up the good work and stay awesome! :)

awesome working conditions: free specialty coffee, tea, snacks all the time, table soccer, darts, xbox, pinball machine, cosy meeting rooms

18 October 2019

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10 September 2020

What are working conditions like at TOPdesk?

Pros

From my experience working here, I have thoroughly enjoyed my experience. The company is full of helpful and friendly colleagues and it doesn't take long to settle in with the existing employees. The onboarding process and regular training mean you are constantly learning and becoming better at the role, it's a great chance to see how a company really works in this sector with opportunities to run your own projects and collaborate with other teams. Topdesk is also great with social events, from regular Friday drinks to charity events, you will get plenty of chances to mix with your colleagues and partake in company-wide experiences. Flexible hours and the management are understanding about appointments and University exams etc.

Cons

While the company is flexible with hours, the workload can sometimes feel heavy if you are very busy with other commitments like University or personal goals. If you aren't used to interaction with potential customers over the phone it can take a while to get used to but the management is always there to help.

While the company is flexible with hours, the workload can sometimes feel heavy if you are very busy with other commitments like University or personal goals.

10 September 2020

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10 September 2020

What kind of work are different roles expected to perform at TOPdesk?

Pros

From my experience working here, I have thoroughly enjoyed my experience. The company is full of helpful and friendly colleagues and it doesn't take long to settle in with the existing employees. The onboarding process and regular training mean you are constantly learning and becoming better at the role, it's a great chance to see how a company really works in this sector with opportunities to run your own projects and collaborate with other teams. Topdesk is also great with social events, from regular Friday drinks to charity events, you will get plenty of chances to mix with your colleagues and partake in company-wide experiences. Flexible hours and the management are understanding about appointments and University exams etc.

Cons

While the company is flexible with hours, the workload can sometimes feel heavy if you are very busy with other commitments like University or personal goals. If you aren't used to interaction with potential customers over the phone it can take a while to get used to but the management is always there to help.

The onboarding process and regular training mean you are constantly learning and becoming better at the role, it's a great chance to see how a company really works in this sector with opportunities to run your own projects and collaborate with other teams.

10 September 2020

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5 English questions out of 5