TSB Bank Culture FAQ

Read what TSB Bank employees think about their company culture and make sure it is the right fit for you.

TSB Bank has a culture and values rating of 3.3.

All answers shown come directly from TSB Bank Reviews and are not edited or altered.

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3 English questions out of 3

24 November 2019

What is the company culture like at TSB Bank?

Pros

Some genuinely nice people who do their best despite the mess.

Cons

A place where it's normal to start on a "urgent" priority at 9 only to have it changed to another "urgent" priority by midday. The whole company seems to be in constant panic mode and managers modus operandi is to want a breakdown by the hour on what you are doing just in case they are asked.. Below the surface bullying is rife although because of poor contractual arrangements no one speaks up. Only join if you are desperate for a job. Btw we have all been " encouraged" to write nice reviews on TSB!

Advice to Management

Consider having less so called "heads" or "senior managers" who essentially are paper pushers. The bureaucracy and hierarchy add nothing.

The whole company seems to be in constant panic mode and managers modus operandi is to want a breakdown by the hour on what you are doing just in case they are asked.. Below the surface bullying is rife although because of poor contractual arrangements no one speaks up.

24 November 2019

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18 November 2020

What is the hiring process like at TSB Bank?

Pros

Great people, good benefits, ability to WFH

Cons

Poor tech and not a digital first company Was never enough seats so often worked on bar stools for 8 hours a day Takes ages to implement things and often red tape/hoops to jump through which are unnecessary Often wasted time with "busy work" creating slide decks Hiring process is terrible - even if there are more qualified external candidates you will be influenced to still hire internally - witnessed this first hand assisting interviews in my time there, as well as hearing about it afterwards Can be hierarchical

Advice to Management

Sort out your hiring processes, hire talent, not for convenience! Make your processes easier and simpler to allow you to work in a more agile way!

Hiring process is terrible

18 November 2020

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24 June 2019

How do employees feel about the requirements to work at TSB Bank?

Pros

Great opportunity to take on responsibilities normally reserved for senior colleagues. Senior leadership spend a lot of time developing and preparing you for progression. Trusted with ownership of tasks and projects without being micro-managed. Responsible and accountable for own actions. A diverse workforce and equal opportunities regardless of background. Senior management is approachable and speaks to anyone at any level.

Cons

Not as many opportunities due to the size of the organisation. Difficult and time-consuming to suggest changes that benefit customers and staff. Processes are difficult to follow and usually inaccurate.

A diverse workforce and equal opportunities regardless of background.

24 June 2019

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3 English questions out of 3