No suitable management with relevant experience or drive to lead the business successfully.
Frequent job cutting and restructuring to save money in the hope of showing a profit for future investors.
Staff not valued, staff are just numbers.
Pure profit focused, not customer focused despite the marketing and HR PR!
No long term plan, it changes every year.
Morale at all time low due to uncertainty in company's future.
Advice to Management
Board needs to change to one that understands IT and customer relations ASAP to save the business.
Focus on customers needs and not solely TSG's profits. Focusing on the customers needs will bring the profits.
Learn to value your staff or risk losing more great people!