Technology Services Group UK FAQ

All answers shown come directly from Technology Services Group UK Reviews and are not edited or altered.

11 English questions out of 11

6 March 2019

How are the career development opportunities at Technology Services Group UK?

Pros

None - Everything has been so much better since I found a real employer!

Cons

A great idea executed poorly with poor a leadership team who focus on extracting as much money out of customers as possible, promise dreams but never deliver and service teams that have no interest in helping as they are too focused on KPI's. Promise career progression but never deliver. Promise financial reviews but never deliver. Losing money every year, How long does TSG have left? I couldn't wait to leave!

Advice to Management

Its time to give up!

Promise career progression but never deliver.

6 March 2019

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13 February 2020

What is the feeling of job security at Technology Services Group UK?

Pros

Fantastic people with a real team ethos, supportive and approachable management team, good range of benefits, excellent training and development opportunities and lots of positive changes underway to improve things further.

Cons

There has been a lot a change in recent years - but for the right reasons.

Advice to Management

Continue to recognize when staff go the extra mile, continue to review benefits to keep them competitive.

There has been a lot a change in recent years - but for the right reasons.

13 February 2020

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13 November 2019

How are senior leaders perceived at Technology Services Group UK?

Pros

Good staff on the ground level A few of the junior management team will make an effort

Cons

No support from senior management Talk a good game but do not have the skills to deliver Unclear goals and objectives Weak policies and processes staff undervalued Most of the management team will not listen when being told they are making errors . You only do well if your face fits.

Advice to Management

Read the reviews on here again, I know you are aware of them. The reviews are consistent over a long period of time and the majority have similar themes. You have serious issues with some members of SMT and if you feel you are currently reading a post by another disgruntled employee then you are the issue yourself.

No support from senior management

13 November 2019

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4 November 2018

How is management perceived at Technology Services Group UK?

Pros

Great potential in the business.

Cons

Toxic culture. No suitable management with relevant experience or drive to lead the business successfully. Frequent job cutting and restructuring to save money in the hope of showing a profit for future investors. Staff not valued, staff are just numbers. Pure profit focused, not customer focused despite the marketing and HR PR! No long term plan, it changes every year. Dishonest management. Morale at all time low due to uncertainty in company's future.

Advice to Management

Board needs to change to one that understands IT and customer relations ASAP to save the business. Focus on customers needs and not solely TSG's profits. Focusing on the customers needs will bring the profits. Learn to value your staff or risk losing more great people!

No suitable management with relevant experience or drive to lead the business successfully.

4 November 2018

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4 November 2018

What is the company culture like at Technology Services Group UK?

Pros

Great potential in the business.

Cons

Toxic culture. No suitable management with relevant experience or drive to lead the business successfully. Frequent job cutting and restructuring to save money in the hope of showing a profit for future investors. Staff not valued, staff are just numbers. Pure profit focused, not customer focused despite the marketing and HR PR! No long term plan, it changes every year. Dishonest management. Morale at all time low due to uncertainty in company's future.

Advice to Management

Board needs to change to one that understands IT and customer relations ASAP to save the business. Focus on customers needs and not solely TSG's profits. Focusing on the customers needs will bring the profits. Learn to value your staff or risk losing more great people!

Toxic culture.

4 November 2018

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11 English questions out of 11