Thames Water FAQ

Have questions about working at Thames Water? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Thames Water.

All answers shown come directly from Thames Water Reviews and are not edited or altered.

44 English questions out of 44

14 November 2019

Does Thames Water offer an employee assistance or workplace counselling program?

Pros

Good employee benefits at work

Cons

Too much change at the top

Advice to Management

Stability

Good employee benefits at work

14 November 2019

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28 May 2019

Does Thames Water offer vision insurance?

Pros

Work life flexibility. Free tea.

Cons

Little leadership for transformation projects. No training of note. Lack of commitment from either senior management or BAU to adopt or adapt.

Advice to Management

Understand that you have to invest in the people who are trying to shape the future, rather than making excuses not to follow through, or listen to the whinging of those whose behaviours are working to the economic and operational detriment of others.

Free tea.

28 May 2019

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18 March 2019

Does Thames Water have a pension plan?

Pros

Learning & Development are exceptional but massively undervalued. The people at Thames Water are hardworking and genuinely proud to be there for the most part.

Cons

During my time at Thames I have seen a lot of change very quickly, however it was not very well planned or structured. Achieving anything at all can feel like a mission due to high levels of bureaucracy and company wide technical issues. Pay is very poor and the benefits provide a good pension and not much else worthwhile for office workers. I will say that the environment can be very unprofessional in certain areas, but this may have just been my experience.

Advice to Management

Take the time to invest in understanding the environment in your teams on a personal level, too much reliance is based on the employee survey/middle managers.

Pay is very poor and the benefits provide a good pension and not much else worthwhile for office workers.

18 March 2019

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12 November 2019

Does Thames Water offer parental leave?

Pros

Good flexi hours, pensions, frontline workers normally supportive. Technical platform allows people who want to go in depth wastewater and water knowledge to develop their skills, sometimes by secondment.

Cons

Too much politics, too many reorganization. Management not very technical and have very less understanding of what good engineering and scientific outputs are and what required to deliver such outputs. Hence rely heavily on external consultancy who charge the business fortune but still heavily rely on resources and outputs from internal technical people. Internal technical people have almost no recognition and respect, and felt suppressed and frustrated. Some benefits such as family health care cover only applies to management level above. However frontline workers equally do a good job and literally carry out the work. Shouldn’t they deserve to have something similar?! Recent organization pushed out really good ethical technical people. Nowadays the culture promotes “talkers” who take others work to shine, instead of the real good “doers” who deserve the credit.

Advice to Management

Understand who you got, what they have done and what they can do first, before going externally.

Some benefits such as family health care cover only applies to management level above.

12 November 2019

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9 April 2021

Does Thames Water assist with or provide work transportation?

Pros

team inclusion, interesting projects, company car and good benefits package

Cons

Pay could be better, more inline with industry medians

Advice to Management

Pay staff better and develop them

team inclusion, interesting projects, company car and good benefits package

9 April 2021

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44 English questions out of 44

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