Time Etc FAQ

Pros

The staff at Time are always extremely helpful in facilitating a positive interaction between the clients and the VAs. It can be a challenge to find a client that is a good fit, so that is a process of time, trial and error, but the case managers are fantastic at helping you find the right client, and when a client isn't a good fit, they step in to get them re-assigned. When something comes up in life that causes you to need time off, if you can't work that out with the client to cover their needs, the staff at Time will find someone to substitute in and cover the tasks for you. When I have been sick with covid, had a death in the family, etc the staff not only offered to help with my tasks, they sent emails checking on my health and my family.

Cons

Finding the right client is definitely a process. Many of the people who seek VAs are not sure what they want help with, or they don't want to make the commitment of having an employee. That means that they often want the VAs to be available on the spur of the moment without giving consistent hours.

Advice to Management

Nothing. They are the best!

Pros

Good Training and Induction Amazing Team of people Flexible Working Great benefits package They genuinely care about their employees The CEO and COO are lovely, approachable, down to earth people who sit with the team in the office and offer ongoing support.

Cons

None at all that I can think of - keep doing exactly what you are currently doing!

Advice to Management

Keep doing what you are doing - Time Etc is an amazing place to work!

Pros

Great work-life balance and great opportunities

Cons

How you are paid could be better facilitated in this day and age. Paypal isn't great.

Advice to Management

The Portal could do with a little updating , in a sense of being a little more modern.

Pros

The best reason to work for Time Etc is because you get the opportunity to work from home. They provide you with clients that correspond with your skill set.

Cons

Virtual Assistance are only offered more money if the client that they accept is difficult. The standard rate of pay is low regardless of your skill set and/or degree(s). If the VA and a client do not work well together and either party decides it is not a good fit, they quit offering clients to you.

Advice to Management

Thoroughly investigate ending terms before refusing to offer VA's new clients. Annual or performance pay increases, rather than only when accepting difficult people.

Pros

Right from the outset you are made to feel so welcome and part of the team. You receive constant coaching, support and guidance and are never made to feel as though you can’t achieve something. I have never seen other employers offer the benefits that Time Etc offers, you really do feel valued.

Cons

Can’t think of any yet.

Advice to Management

Don’t ever change!