Voyage Care FAQ

Have questions about working at Voyage Care? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Voyage Care.

All answers shown come directly from Voyage Care Reviews and are not edited or altered.

35 English questions out of 35

23 April 2021

Does Voyage Care offer unlimited holiday?

Pros

If you're working for them you must really care about the residents because you sure as hell aren't getting paid enough

Cons

Never had to deal with a bigger bunch of money grubbing scumbags. They don't think at all about residents and their needs, just getting those cheques as fat as possible. I can say with certainty they lie about the 1-1 hours authorities are funding residents for, they underpay staff, our holiday bonus is a joke, and understaffing is such an issue that many staff have to come in on annual leave, for which you don't get double time or even the lost annual leave hours back.They finally caved and gave us a lockdown overtime bonus back in 2020 (which we really should have always had) only to take it away in January just as the second lockdown was starting. All this and they have the audacity to go on social media and say how much they appreciate all the hard work their staff put in. How about showing us how appreciated we are by making our pay less of a joke rather than saying blatant lies to make you look good, Andrew!

Advice to Management

Treat us like actual human beings and stop exploiting the good nature of the support workers, seniors and home managers who put hours upon hours for your abysmal pay rates to keep your pockets full.

1 hours authorities are funding residents for, they underpay staff, our holiday bonus is a joke, and understaffing is such an issue that many staff have to come in on annual leave, for which you don't get double time or even the lost annual leave hours back.They finally caved and gave us a lockdown overtime bonus back in 2020 (which we really should have always had) only to take it away in January just as the second lockdown was starting.

23 April 2021

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30 March 2019

Does Voyage Care offer relocation assistance?

Pros

Not been here long but everyone ive met so far is great.

Cons

None apart from the benefits package is no good and the childcare vouchers can no longer be used.

None apart from the benefits package is no good and the childcare vouchers can no longer be used.

30 March 2019

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4 April 2019

Does Voyage Care offer parental leave?

Pros

Encourages and supports progression Empowers people we support Dedicated teams Works to support staff- extremely accommodating and made it easy for me to return from maternity leave with use of KIT days!

Cons

Equipment dispatch can be timely due to contracts

Advice to Management

Management team are approachable and supportive!

extremely accommodating and made it easy for me to return from maternity leave with use of KIT days!

4 April 2019

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18 July 2021

How are the career development opportunities at Voyage Care?

Pros

-Decent benefits - CEO genuinely cares about PWS and staff wellbeing - lots of dedicated, hard-working colleagues

Cons

Underpaid for the role I was performing and repeatedly overlooked for salary increases despite taking on more responsibilities during my time in the role. Evidenced by the fact the job title was changed and salary increased once I had left. I had been with the business a few years and hoped to stay and develop professionally but that became untenable due to lack of recognition, blame culture and persistent micromanaging. Disappointed as I believe broadly speaking the company does live up to its ETHOS principles but unfortunately I feel it was poorly upheld in my department. Not surprising staff turnover is so high in certain areas of the business.

Advice to Management

Actually listen when employees are raising concerns instead of throwing them under the bus when things inevitably go wrong

I had been with the business a few years and hoped to stay and develop professionally but that became untenable due to lack of recognition, blame culture and persistent micromanaging.

18 July 2021

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21 August 2019

What kind of career opportunities exist at Voyage Care?

Pros

Lots of training opportunities Massive amount of support Great job satisfaction

Cons

Lower rates of pay Time restraints

Lots of training opportunities

21 August 2019

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35 English questions out of 35

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