Zayo FAQ

All answers shown come directly from Zayo Reviews and are not edited or altered.

34 English questions out of 34

26 April 2020

What is health insurance like at Zayo?

Pros

Great benefits specially health insurance

Cons

Everything else beside health insurance sucks here

Great benefits specially health insurance

26 April 2020

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5 September 2019

Does Zayo offer unlimited holiday?

Pros

Troubleshooting fun with unlimited types of sonet and dwdm devices

Cons

Sometimes you have to perform miracles.

Advice to Management

Don't have any they treat their ground pounders well. Just be aware it's high stress high chaos

Troubleshooting fun with unlimited types of sonet and dwdm devices

5 September 2019

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18 March 2019

What is the retirement plan like at Zayo?

Pros

Some Coworkers and Vacation time.

Cons

The Company has no direction. The CEO is an ego maniac and borderline criminal. The health benefits and 401k plan are the worst in the industry. Zayo does not give annual cost of living raises.

Advice to Management

Dan Caruso please sell company before you bankrupt it.

The health benefits and 401k plan are the worst in the industry.

18 March 2019

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23 July 2019

Does Zayo offer parental leave?

Pros

Originally had flexible work from home arrangements and good benefits. Full pay parental leave benefit worthwhile for those starting families. For someone just out of school, this would be a valuable learning experience for resume building if you don't have a family to support.

Cons

Remote working was completely slashed (laying off anyone who was remote, including those who came from an acquisition). Took a LARGE paycut to stay with the company through acquisition. Pay was about 40-60k less than market salary for position. They claimed this would be made up with stocks/bonuses, but didn't regularly hit those metrics. Stocks will no longer be available since going to a private company in recent acquisition of Zayo. No regular merit increases, have to take on additional roles and responsibilities and than advocate for raise based on increase work load/responsibility. As an industry veteran of 12 plus years with a family, this model was not worthwhile for my education, industry experience and work record. Expected to work long hours and teams consistently short staffed. Most weeks worked 12 hours average per day M-F and often clocked weekend hours just to keep up with work load and I generally have a high output of work product. I can't imagine for those that were slower or less experienced.

Advice to Management

Based on the hours required, losing the ability to work from home plus no compensation increase (for require cross state relocation and commuting) made it so loyal and experienced employees could not justify staying. I took a position with less time requirements, retaining my ability to work from home and an additional 20k in salary. The lack of value in experienced employees shows to customers.

Full pay parental leave benefit worthwhile for those starting families.

23 July 2019

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27 April 2019

How are senior leaders perceived at Zayo?

Pros

(Years ago) Some of the best and brightest Engineers and Business folks I've ever worked with. Great, entrepreneurial atmosphere with high energy. (Now, since 2016) Low energy, dictatorial, ivory tower Executive "leadership", "go along to get along" environment, where any disagreement with leadership or their cronies results in dismissal under 'created' circumstances (I was not fired - but witnessed this many times).

Cons

Absolutely reckless Executive leadership. The CEO is, and always has been, the root of Zayo's poor culture and inconsistent performance. A true sociopath. In fact, he and his pet "President" Mr. Waters score off the charts on the Dark Triad of personality traits - Narcissism, Machiavellianism, Psychopathy. Anyone not in Boulder is treated extremely poorly. No advancement possibility whatsoever, no raises, no recognition. The fun part is -- those in the field and acquired during acquisitions are the very people actually doing 90+% of the day-to-day work. Dan and Jack sit in their ivory towers in Boulder making decisions without regard to any employees. Boulder is full of feckless "yes" men and women, who fear the petulant temper-tantrums of these two Executives if they don't go along with 'the plan'. Those that don't are verbally assaulted, publicly 'shamed' and cast aside. This has led to a fearful, complacent, blindly compliant monoculture in Boulder -- and the systematic exodus, removal, or complete dis-engagement of the 'doers' and 'thinkers' at this once great, powerhouse of an infrastructure company. Dishonesty is abundant here. There have been many times where corruption, mismanagement, misfeasance, malfeasance and other serious situations have been knowingly and willingly 'shielded' from the Board. Meanwhile, the employee base has developed a hyper-efficient 'rumor' mill (trafficking in real, first hand knowledge of 'what happened') and derivatives-style speculation on the 'next move' and bets on 'will the Board finally act?'. Zayo needs to be bought by a strict PE firm - who has the backbone to set aside Executive Leadership and bring in a few core folks to nurture this once exceptional company back to health. Maybe, just maybe, there are enough knowledgeable 'doers' remaining in the ranks who could be groomed and grown into the next generation of leaders required to save this company. With assurances, they might even be able to coax back some of former high-performing middle management that built this company in the first place. The current crop of 'leaders' would need to evacuated, or at minimum, endure some re-education and de-programming from the years of poor practices forced upon them by the current Exec staff.

Advice to Management

Resign already. The game is over - after the recent Wall Street spectacle, you aren't fooling anyone anymore. Repent. Your hands are so dirty... only God can forgive you (... he knows the employees never will).

The CEO is, and always has been, the root of Zayo's poor culture and inconsistent performance.

27 April 2019

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34 English questions out of 34