Zulily FAQ

Have questions about working at Zulily? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Zulily.

All answers shown come directly from Zulily Reviews and are not edited or altered.

49 English questions out of 49

26 March 2021

What is health insurance like at Zulily?

Pros

-Some really great folks here, some teams were very close-knit -Decent dependent benefits, good 401(k)

Cons

-No training or respect for HIPAA requirements -PTO often not approved, and you have no recourse -Few promotions, little ability to move between teams -Anyone who's struggling or disabled or different is put on a PIP and kicked out -If you ask questions of leadership, they retaliate, and ethics violations are not addressed (especially when things are disclosed about Director-levels and above...some of the VPs are complicit in covering up "indiscretions") -Few pregnancy/chronic health benefits

Advice to Management

Pay attention to your workers. When a large group says that something bad happened to them, listen to them. Support your ERGs and take a firm stance on human rights issues. Respect anti-retaliation and anti-discrimination laws. Look at your HR team closely for people who may be complicit in covering up discrimination and poor treatment. Diversity isn't just a buzzword - actually support your diverse team members, instead of letting them get fired by managers who are jealous of how qualified or intelligent their ICs are. Respect your admin and facilities staff, because they work really hard.

Few pregnancy/chronic health benefits

26 March 2021

See 2 more answers

22 December 2020

Does Zulily offer an employee assistance or workplace counselling program?

Pros

Great workplace to work and great benefits

Cons

Zulily doesn't provide meals to employees

Zulily doesn't provide meals to employees

22 December 2020

See answer

21 December 2019

Does Zulily offer unlimited holiday?

Pros

The ability to work from home occasionally and the relaxed dress code. I've made some lifelong friends. The kitchen had really great crunchy ice.

Cons

Zero work-home balance, you're not adequately compensated for the work that you do. You're expected to work after hours and on weekends. They've created an environment in which it is impossible to use the PTO hours you've accrued (by the time I left I had over 100 hours in both floating holidays and PTO with no options to pay out, no opportunities to use these hours - these were hours that I had earned and had them stripped away). This is a mean girls, toxic, forced fun office. I was in my first role for about two years, consistently leading in productivity and had to claw and scratch my way to a promotion. Speaking of promotions, you won't get one unless someone else leaves that role. And a raise or bonus, never. Rather than being compensated or rewarded for a job well done, you're given more work. There is literally zero path to advancement. Let's talk about the new CEO. In the beginning it was like a breath of fresh air to have someone younger and vibrant and it genuinely felt like a good fit, he seemed interested in getting to know the ins and outs of each role. Nope. Nope. Nope. This approach was used to figure out who could be eliminated and whose work could be outsourced. Obviously the goal of a business is to make money. But the way in which this was done was disgusting (it felt like the Hunger Games) and the following day his attitude regarding layoffs was just flippant, insensitive to the fact that he just let go of people who had dedicated years to the company and its growth. As roles have been outsourced, merchants feeling like they have no other choice, portfolios being moved to the home office in Seattle, it's clear that the only position they're planning on keeping in Columbus is customer service. There is zero collaboration between merchants and the studio team and marketing and PR, between Seattle and Columbus. The Columbus office is often treated like an afterthought and not receiving the same quality of anything. Don't expect to be working with systems that aren't convoluted and actually functional. With so much money and time being sunk into the development of these systems, work became more difficult, more time consuming. As a merchant, your entire work area will become overrun by samples. Samples from your vendors, samples from vendors that worked with laid off merchants that were never reassigned. I stayed with the company for years out of devotion to team members and knowing that putting my workload onto someone else would be a huge burden but after receiving another offer to be paid more for less stress and more recognition and appreciation. I loved the fact that we received paid time to volunteer (eight hours/quarter) but those hours were revoked, now down to one paid volunteer day per year and it had to be taken as one full day. The new rules around volunteer hours and workload/attitude towards doing anything other than being chained to your desk kept me from doing things like spending a few hours in the morning volunteering at the animal shelter, helping pick up trash at parks, and helping set up for events around the office. I realize this is a small thing but having those hours was a really nice gesture and made it possible to give time. I can't express this enough, please look for employment elsewhere.

Advice to Management

You're failing because your business model no longer works and you need to figure out a way to evolve. Your "deals" aren't good enough to make people wait a month to wait to receive what they've purchased. And to make someone pay for that shipping. Even as an employee, no thanks. You're losing employees, merchants in particular, because you're treating them poorly. The people who have stayed with the company, have helped build business and vendor relations have either been laid off or have found employment elsewhere. You'll continue to see high turnover until you figure out that you need to compensate your employees for the work that they do. Also, maybe don't sponsor a soccer team when business is down. There are other ways to get your names out there in the community. To ask for employee participation in a survey about the pros and cons of working there and not even start to take the steps of making appropriate changes based on those reaponses, that's on you. And maybe don't give every leadership position to someone from Amazon and steal your amazing and revolutionary new values from Warby Parker. You're putting a Bandaid over something that needs stitches (or an amputation). A new logo and color scheme aren't going to help this sinking ship.

They've created an environment in which it is impossible to use the PTO hours you've accrued (by the time I left I had over 100 hours in both floating holidays and PTO with no options to pay out, no opportunities to use these hours

21 December 2019

See 6 more answers

20 October 2020

What is the retirement plan like at Zulily?

Pros

Fun job, great atmosphere, great people

Cons

low pay, benefits could be better.

low pay, benefits could be better.

20 October 2020

See 1 more answer

16 February 2021

Does Zulily offer massages?

Pros

Free watery coffee, pretty nice lunch area

Cons

Money was bragged about, but good lucking getting a budget for necessities.

Free watery coffee, pretty nice lunch area

16 February 2021

See answer
  • 1
  • 2
  • 3
  • 4
  • 5

49 English questions out of 49

Popular Careers with Zulily Job Seekers

JobsSalariesInterviews