ATB Financial Customer Service Specialist Interview Questions | Glassdoor.co.uk

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ATB Financial Customer Service Specialist Interview Questions

Interviews at ATB Financial

2 Interview Reviews

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Customer Service Specialist Interview

Anonymous Employee in Edmonton, AB (Canada)
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at ATB Financial (Edmonton, AB (Canada)) in August 2016.

Interview

After being shortlisted from email survey, you then move on to a phone interview, if shortlisted again you will
Be invited to an in person interview where you will have the chance to ask questions and will be asked a lot of behavioural questions along with a roll play

Interview Questions

  • Provide an example of a time you've given or received excellent customer service and what made it excellent   Answer Question

Other Interview Reviews for ATB Financial

  1. Helpful (2)  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ATB Financial in March 2013.

    Interview

    Was asked to come in for an interview after a fairly brief phone call. Waited about 20 minutes when me and two others were brought to a boardroom type area. We were shown some videos while we filled out a quick piece of paper (availability, abilities, etc.), then I was the first to be asked to come in for an interview. Went very well, the interviewer was professional but friendly. Got a second interview, still waiting to go.

    Interview Questions


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