Because I had been employed at a franchise store since 2006, apple american, not IHOP I already had a leg up on the competetion. I was a walk in and filled out the application, and talked with the hiring manager right away, and set up an interview for the next week. When I arrived I was sent to the official interview booth where they will make you wait for 30 minutes or so before they will begin the interview, be patient, this seems sophmoric to me, but it is the game that they make you play. I recomend picking up a menu at the door so you are able to study it while you are waiting. My interview was very quick and it took the manager 5 minutes to realize that I would be an immediate upgrade to their teenage staff. Training was a joke and is probably the orgin of thier systemic issues. This is supposed to be 5 days long and my advice is study the menu and fake it till you make it, and learn the cooks names, it will help you get what you need faster in the future.

“The interview process typically starts with an application review, followed by an interview with the manager to assess customer service skills, availability, and experience. Depending on the role, there may be situational or behavioural questions to understand how candidates handle teamwork, fast-paced environments, and customer interactions. Successful candidates may then proceed to onboarding and training.”