They first started with an invite to do a online assessment. If you score well and pass, they invite you to a phone interview. A recruiter will schedule a time and call you. Next you have to submit a computer upload test and then photograph your office - with a proper office set up-photographed in a closed room that is private and your computer- may not be facing any windows.

Simple, easy and straightforward. Interviewer was patient and understanding. Asked about previous customer service positions and ability to work well with others. As the job is team oriented, Asked about how you handled upset customers.

Applied online and was invited to take a series of assessments. The first was a speed-math assessment. There’s also a logic portion and a personality test. Upon completion I received an invite to set up a phone interview. Technical issues lead to the interview being postponed. It was then Postponed a second time after the interviewer dialed the incorrect number. It was postponed a third time due to a scheduling conflict or something. When the interview finally took place, the interviewer didn’t really seem to have an interest in anything I was saying and actually sounded kind of annoyed. Even so, I thought it went fairly well but wasn’t offered the job and received a rejection email several days later.