Australian Taxation Office Call Centre Agent Interview Questions | Glassdoor.co.uk

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Australian Taxation Office Call Centre Agent Interview Questions

Interviews at Australian Taxation Office

1 Interview Review

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Call Centre Agent Interview

Anonymous Interview Candidate in Melbourne (Australia)
No Offer
Negative Experience
Average Interview

Application

I applied online. I interviewed at Australian Taxation Office (Melbourne (Australia)).

Interview

I got to the interview early as per usual. When the applicants had all arrived we were told to line up with all of our ID (government job) photo ID, birth certificate, medicare card, passport etc for scanning.

We then went off to a room for a get to know each other to break the ice. Then came our interaction with describing the picture which was flawed as the pics were very similar and the first person was at a disadvantage. Then came the interview where I had two guys on a panel (one asking questions the other writing notes). The computer skills was flawed as I had a sticky keyboard, my headphones were not working which I told the girl who said "just skip the questions". My 30 minutes ended 5 minutes in without any explanation and my application was over.
.$20.18 per hour 38 hour week.

I wouldn't recommend probe group as they have a lack luster attitude.

Interview Questions

  • Are you good at customer service?   1 Answer
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