At the video interview stage, there are five questions, each with a two-minute preparation time and a two-minute response, which can be completed in 30 minutes. This assessment gives you the chance to tell us about yourself, and to show us whether you have the strengths to be successful here. It presents you with a range of questions that you'll be required to respond to via video recording.
Interview questions [6]
Question 1
Why are you interested in this specific role at Aviva?
At Aviva, we're constantly innovating and looking to the future.
Can you tell me the steps you have taken to improve something that was not working well? This can be in work or in your personal life.
Across the UK in Aviva, thousands of employees collaborate every day to deliver great services to all our customers.
What do you think are the benefits of teamwork, and why?
We are proud to have been looking after our customers for more than 320 years.
What does great customer service look like to you and why do think it is important?
Aviva empowers our people by giving them fresh challenges and exciting opportunities to grow.
Describe a time when you faced a new challenge. How did you respond to this pressure?
It was about 10 questions, the preparation time was quite good and did not need to talk for too long. Overall not too difficult. More sort of personal questions instead of asking about the company in general
