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Bet365 Interview Questions

Updated 9 Feb 2018
61 Interview Reviews

Experience

Experience
65%
15%
20%

Getting an Interview

Getting an Interview
77%
9%
7%
5
2

Difficulty

2.8
Average

Difficulty

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Candidate Interview Reviews

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  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Bet365.

    Interview

    Firstly there is an interview on the phone with basic questions for a customer service position. After that there is an interview in the office where they ask typical questions and what do you expect working there. Quite easy and friendly.

    Interview Questions

    • What do you know about our company?
      Why do you want to work with us?
      Are you comfortable working in unsocial hours?
      Explain a situation when you were under pressure and how did you solve it   Answer Question

  2.  

    European Customer Account Advisor Interview

    Anonymous Employee in Stoke-on-Trent, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bet365 (Stoke-on-Trent, England) in January 2018.

    Interview

    First a telephone interview with HR (40 minutes), he asked me about me and my experience. The very next day I got an invitation for an onsite interview in Stoke-On-Trent. The interview was really relaxed and smooth (average interview with lots of "Tell me about a time..."). After the interview, I had to do a translation test (30 minutes).

    Interview Questions

    • Tell me about a time that a customer was rude to you, how did you handle it?   Answer Question

  3.  

    International Content Advisor - German Translator Interview

    Anonymous Interview Candidate in Stoke-on-Trent, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bet365 (Stoke-on-Trent, England).

    Interview

    First I applied, then they wanted to invite me to a telephone interview but I told them, I am deaf so that would be a bit difficult. So they said they would look into options and in the meanwhile they gave me a translation test for which completion I had 48 hours. After I submitted the test they skipped the telephone interview stage and invited me to a personal interview straightaway. The interview was about 2 hours which included 1 hour of questions, half an hour of another translation test and then I could chat to the two other German translators for half an hour. The interview was on Tuesday last week and they said they would contact me ASAP but hopefully next (i.e. this) week.

    Interview Questions


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  5.  

    Service Desk Technician Interview

    Anonymous Interview Candidate in Stoke-on-Trent, England
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bet365 (Stoke-on-Trent, England) in October 2017.

    Interview

    I applied online for another job and they sent me an email to request an interview for this position (ServiceDesk). The interview was face to face, informal and relaxed.

    Interview Questions


  6.  

    Customer Account Advisor Interview

    Anonymous Employee in Stoke-on-Trent, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Bet365 (Stoke-on-Trent, England) in September 2017.

    Interview

    Applied online, got invited to a phone interview in the first week. After 2 more weeks, I got invited to a face-to-face interview. Everyone was very professional and friendly. However, waited 2 months for their final decision.

    Interview Questions

    • What qualities do you think a customer advisor should have?   Answer Question

  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    As I arrived I was sat in a room with two interviewers. Interview was pretty relaxed and both interviewers were very nice. They have you time to think about your answers and engaged well in conversation.

    Interview Questions


  8. Helpful (4)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Stoke-on-Trent, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Bet365 (Stoke-on-Trent, England) in August 2017.

    Interview

    Applied on line and had a telephone interview yesterday. Questions were mainly what you would expect been told I'd hear whether I'd got through to the next stage in at least 14 days. Anyone else had this experience, how soon did you hear and how soon?

    Interview Questions

    • What do you know about Bet365?
      Why do you want to work there?
      When have you offered good customer service?
      How have you dealt with a rude customer?   1 Answer

  9.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Stoke-on-Trent, England
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bet365 (Stoke-on-Trent, England) in August 2017.

    Interview

    I sent my CV off online the day after I got a phone call telling me more information about the job and if I could complete a telephone interview. The week after I did the telephone interview, it lasted around 10 minutes. The day after I got an email saying I hadn't got the job and I can't re apply for another 6 months.

    Interview Questions


  10.  

    International Content Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bet365 in June 2017.

    Interview

    The phone interview was very easy, basically they ask you a few questions about your CV and current experience and then generic questions like hobbies for instance. Later, they ask you to complete a translation test in 24 hours. The test includes approximately 1.2k words. Extremely ridiculous (if you ask me) to spend so much time for a free translation test and in the end you won't get any feedback or response from them. It shows they have no respect for the candidates, serious businesses make sure all the candidates get an update on the outcome.

    Also, the lady tried to make Stoke-on-Trent sound like the perfect place to live (it's not!) and i felt that no one wants to go there...

    Interview Questions


  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Stoke-on-Trent, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Bet365 (Stoke-on-Trent, England) in June 2017.

    Interview

    Phone interview of 40 minutes, with a person from HR of Bet365 If you passed a face to face interview at bet 365 with the manager and a employee of the European team in Stoke on Trent.

    Interview Questions


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