I applied online. The process took 4 weeks. I interviewed at Blackbaud
Interview
Had a panel interview and was told the recruiter for the position would follow up. After repeated attempts to get information, I gave up. I understand an applicant may not be seen as a fit for a position, but have the professional decency of letting someone know they didn't get the job instead of ghosting a perspective employee.
Interview questions [1]
Question 1
How do you handle escalations and are you comfortable doing so?
One on one with recruiter, panel interview with current members of the team. Very conversational. Was asked to present and showcase demo skills. Typical CSM related questions, not a super serious setting.
I applied through other source. I interviewed at Blackbaud (Dallas, TX) in Dec 2025
Interview
I did 6 virtual recorded questions then I interviewed with the hiring Manager. It was more of an personal interview, which allowed me to share my experience and perspectives. The recruiting team is very communicative, and I have overall enjoyed my candidate experience.
Interview questions [1]
Question 1
What is my perspective when it comes to diffusing problems for customers?
I applied online. The process took 5 months. I interviewed at Blackbaud (New York, NY) in Dec 2023
Interview
Multiple Rounds of interviews, video essays, and assignment spread across 4 months. First two rounds were virtual and assignment based. Then one on one interviews with hiring manager and other key team members.
Interview questions [1]
Question 1
Describe your personality type and how you believe it best suits this role.
