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    Capital One Relationship Banker Interview Questions

    Interviews at Capital One

    40 Interview Reviews

    Experience

    Experience
    54%
    22%
    24%

    Getting an Interview

    Getting an Interview
    77%
    11%
    6%
    3
    3

    Difficulty

    2.6
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at Capital One

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    Helpful (8)  

    Relationship Banker Interview

    Anonymous Interview Candidate in New York, NY (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Capital One (New York, NY (US)) in May 2015.

    Interview

    Hiring process takes forever and interview was through a one way video which I think they don't even bother looking at. I was turned down the job because they had better candidates which I can understand but I have been to many Capital One branches being one of their customer and believe me, how they choose their employees baffle me. They are the less informed bunch of employees I have ever dealt with. By the way soon to be Chase customer.

    Interview Questions

    • How did you overcome an uninterested customer to make a sale?   Answer Question

    Other Interview Reviews for Capital One

    1.  

      Relationship Banker Interview

      Anonymous Employee
      Accepted Offer
      Neutral Experience
      Average Interview

      Application

      I applied online. The process took 5 days. I interviewed at Capital One in March 2012.

      Interview

      Phone interview consisted of basic interview questions, went over salary etc. Recruiter went over company expectations, and asked about what I expected as far as hourly pay rate. Very courteous and friendly.

      Interview Questions

      • Tell me why you want to work for Capital One Bank.   1 Answer

    2.  

      Relationship Banker Interview

      Anonymous Interview Candidate
      No Offer
      Negative Experience
      Easy Interview

      Application

      I applied through an employee referral. I interviewed at Capital One.

      Interview

      I applied through employee referral.I took a 1 on 1 video interview through hirevue which went good had 19 questions.The recruiter called me and said she liked it and has fwd it to district manager.If I am selected they will call me for a face to face interview with branch manager.In my profile it showed under consideration but when I emailed the recruiter after 3 months she said I should have heard from them checked my email was sent refusal letter and status updated to no longer under consideration. I asked an employee who works there he informed me the position still not filled...

      Interview Questions

      3. Join the Capital One team
      See Our Latest Jobs

    3.  

      Relationship Banker Interview

      Anonymous Employee
      Accepted Offer
      Average Interview

      Application

      I applied online. I interviewed at Capital One in January 2010.

      Interview

      the hiring process took 3 months after applying

    4.  

      Relationship Banker Interview

      Anonymous Interview Candidate
      No Offer
      Negative Experience
      Easy Interview

      Application

      I applied through an employee referral. The process took 3+ months. I interviewed at Capital One.

      Interview

      Initial Phone call was made roughly a month and a half after I applied. I missed the call and called back 3 times and never received a call back until about another month down the line. Initial phone interview just going over basic resume and a few behavioral questions. interview scheduled for 2 weeks after phone interview. Very negative experience overall : the first manager I interview with was not even writing down my answers as if the position was already filled and my interview was a waste of time very unprofessional. I then met the district manager who did not even introduce himself had no suit, not even a tie and claimed he stained his tie with coffee.....very professional I must say. the district Manager then proceeded to say that people from my previous employer don't pan out well at capital one. I worked for a great company and was promoted two times to my final position of sales manager and your going to profile me because of my previous employer? righttttttttt. thanks but no thanks Capital One

      Interview Questions

    5. Helpful (11)  

      Relationship Banker Interview

      Anonymous Employee
      Accepted Offer

      Interview

      3 interviews one with recruiter and two with district hiring manger and branch manager. all were done within the same week. fast process. had job offer and started job within about two weeks

      Interview Questions

      Negotiation

      Aim high

    6.  

      Relationship Banker Interview

      Anonymous Employee in Lake Charles, LA (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3+ months. I interviewed at Capital One (Lake Charles, LA (US)) in August 2012.

      Interview

      Was a fairly easy interview. Standard situation type questions.

      Interview Questions

      Negotiation

      I submitted a counter offer and they sent an offer back close to it.

    7. Helpful (1)  

      Relationship Banker Interview

      Anonymous Employee in Fredericksburg, VA (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. I interviewed at Capital One (Fredericksburg, VA (US)) in April 2013.

      Interview

      First a phone interview which was very simple and the lady was very friendly. She asked me if I was comfortable working in the sales environment and if I had any previous sales focused roles. Then I was scheduled for a face to face with the district manager. DONT BE NERVOUS! This manager knew I was nervous and he told me. He asked me alot of questions:- tell me about yourself, why Capital One? What do you like about banking? Are you competitive & elaborate?, What motivates you? How much sales experience have you had? What is something you need to improve on? What is your best trait? What is the one thing that sales professionals need to be? - confident, proactive etc. We also did a role play.

      Interview Questions

      • If I were to ask you mother, what motivates you more 'recognition' or 'monetary'?   1 Answer

    8. Helpful (1)  

      Relationship Banker Interview

      Anonymous Interview Candidate in Houston, MS (US)
      No Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at Capital One (Houston, MS (US)) in September 2013.

      Interview

      Applied online a month later got a call to schedule a phone interview. After phone interview I was invited for an I person interview with district mngr and a branch mngr. I felt it went well. I'm waiting to hear back

      Interview Questions

      • Sell me this pen. I was not expecting that. Everything else was pretty easy.   Answer Question

    9.  

      Relationship Banker Interview

      Anonymous Employee in Houston, TX (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at Capital One (Houston, TX (US)).

      Interview

      I was interviewed for the position by a branch manager and district manager of the Houston Market. It was a very positive interview. I was most definately sold to work for them by their positive attitudes as well as the recruitor really selling Capital One.

      Interview Questions

      • I do not remember any questions being extrememly difficult. It was usual questions, "tell me about a time you overcame a customer objection." etc. I have been since asked to define success. This is something our region is making important.   Answer Question

      Negotiation

      Very Easy. I asked for additional salary and it was accepted immediately.

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