Capital One Teller Interview Questions | Glassdoor.co.uk
Capital One Interviews
Interviews
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Capital One Teller Interview Questions

    Interviews at Capital One

    72 Interview Reviews

    Experience

    Experience
    83%
    10%
    7%

    Getting an Interview

    Getting an Interview
    91%
    3%
    3%
    3

    Difficulty

    2.5
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at Capital One

    More

     

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Capital One.

    Interview

    HR recruiter performed phone screening in order to set up phone interview. During the phone interview you are asked questions based on experience. The also let you know which locations are hiring. Then there was a physical interview with the Branch Manger of another branch. Once passed, there was a scheduled phone interview with Branch Manager of the desired location.

    Continue Reading

    Interview Questions

    Other Interview Reviews for Capital One

    1.  

      Teller Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. I interviewed at Capital One.

      Interview

      Apply online and they will give you a standard online assessment and resume.
      Then a traditional interview with situational questions where they ask how you would deal with certain customer service questions.

      I interviewed with a regional manager. Bring some copies of your resume and dress professionally.

      Continue Reading

      Interview Questions

      • How would you deal with an upset customer?   1 Answer

    2.  

      Teller Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Interview

      Good, quick, informative they were very kind and got back to me very quickly. The interview lasted 30 minutes they asked me about previous experience and how I can bring my skills there.

      Continue Reading

      Interview Questions

      • How would you seal with a customer who wants to speak to the manager?   Answer Question
      3. Join the Capital One team
      See Our Latest Jobs

    3.  

      Teller Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Average Interview

      Interview

      basic questions phone interview and then in person - the most important thing is to connect with your branch manager. Mine was amazing - shout out to Shaban! Be sharp and prepared for the general questions, training is well structured

      Continue Reading

      Interview Questions

    4.  

      Teller Interview

      Anonymous Interview Candidate
      No Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Capital One in August 2018.

      Interview

      The interview process is long. First, there is an Online assessment. Then, there is a “video interview”. After completion of those, a telephone interview with a recruiter. Then, an actual physical interview with two people from the company. So, basically you’re interviewing 3 to 4 times for one job over the course of several weeks.

      Continue Reading

      Interview Questions

      • Describe a time that you were running behind schedule on a project and describe what you did to get back on track   Answer Question

    5. Helpful (1)  

      Teller Interview

      Anonymous Interview Candidate
      Declined Offer
      Positive Experience
      Average Interview

      Application

      I applied online. I interviewed at Capital One.

      Interview

      The first interview was online. I had to go through a few scenarios and respond with what would be most appropriate to do during that situation and what would be least appropriate. Next, there was questionnaire asking around 50 questions where I could either agree or disagree with the statements. The second interview was an online recorded interview. There were around 7-12 questions. You get 2 mins to prepare your answer and then 3 mins to record it.

      Continue Reading

      Interview Questions

      • Describe a situation that was difficult that you overcame. How did you overcome it.   Answer Question

    6.  

      Teller Interview

      Anonymous Interview Candidate in New York, NY (US)
      Declined Offer
      Positive Experience

      Application

      I applied online. The process took 3 days. I interviewed at Capital One (New York, NY (US)).

      Interview

      Very quick and easy process, some of the questions were odd but overall very easy. The hiring manager was very personable and easy to talk to. Only thing is that the hourly wage is way too low to be competitive with other banks.

      Continue Reading

      Interview Questions

    7.  

      Teller Interview

      Anonymous Employee in Elizabeth, NJ (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Capital One (Elizabeth, NJ (US)) in February 2018.

      Interview

      You submit an online application. If all goes well, within 2 weeks you get an invitation for a one way online video interview which comprises of 18 regular interview questions which you are given 2-3mins to think and construct your responses. If you do well in this stage, you usually get a call back from a recruiter to set up an in person interview. In my case after I completed the online video interview, I got a call back the next day and an in-person interview was scheduled in 3 days. I was interviewed at a branch different from where I actually applied to. It was a two round process, first interview was with a Lead Teller and second with a Relationship Banker. The interview itself was very informal, conversational, easy and laidback. It felt more like having a conversation with a new friend and my interviewers were very nice and friendly and made me feel at home. They do take note of your responses to each question while you speak. In the end, I was told to expect to hear back within a week. Well 3 days later, I got a call and was offered the position which I accepted. No negotiations, hourly rate was pretty much set and fixed! ( I took a pay cut btw)

      Continue Reading

      Interview Questions

      • Tell me about a time you went above and beyond for a customer, how do you feel about technology, teamwork, why should I hire you over other candidates, sell me this pen, why do you want this position etc.   Answer Question

    8. Helpful (4)  

      Teller Interview

      Anonymous Employee in Staten Island, NY (US)
      Accepted Offer
      Positive Experience

      Application

      I applied online. The process took a week. I interviewed at Capital One (Staten Island, NY (US)).

      Interview

      Saw the job posting online. Applied directly through the website. Received an e-mail from HR about scheduling a phone interview. A couple of days later, we did the interview. It was very basic. Why are you looking for work here? Tell us about yourself? Previous experiences? Etc etc. Asked me to come in for an in-person interview at a local branch. Met with the branch manager and the head teller. Very straight forward process.

      Continue Reading

      Interview Questions

    9.  

      Teller Interview

      Anonymous Interview Candidate in Great Neck, NY (US)
      Declined Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Capital One (Great Neck, NY (US)) in September 2017.

      Interview

      The hiring process was a total of three interviews and an assessment test over the span of three weeks. The final interview was very brief, the interviewer had an attitude about him but overall asked very standard questions. Some of the things that he asked were how are you with technology, what has your previous job experience, have you ever had to explain a policy to a customer before?

      Continue Reading

      Interview Questions

    Don't Miss Out On a Job You Love
    Upload a CV to easily apply to jobs from anywhere. It's simple to set up.