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      Charles Schwab

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      Broker Trainee Interview

      16 Nov 2011
      Anonymous interview candidate
      Indianapolis, IN

      Other Broker Trainee interview reviews for Charles Schwab

      Broker Trainee Interview

      27 Jan 2018
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview
      No offer
      Negative experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at Charles Schwab (Indianapolis, IN) in Nov 2011

      Interview

      I posted my resume online. Someone called the next day for a five minute screen. Know why you are interested in the position and the company. Then you move on. The next day I had phone interview which lasted 45 minutes. The woman scheduled a time for me to come to Schwab and interview and take the SIFMA later that day. The SIFMA has about 30 logic questions and 27 math questions. The logic questions have about three sentences and a following statement that is either true, probably true, can't tell, probably false, or false. The math questions are lengthy. An example would be John has 60% in Stock A, 40% in Stock B and 500 stocks. Stock A has a rate of return of 7% and B has a rate of return of 5%. After a year, what is the percentage difference in return from Stock A? This is about as tough as it gets. Know how to multiply and divide decimals; that's about it. Anyway, I passed that, but you need to understand something about Schwab. They test probably 10 people a day, and each one of those people has a final interview. Therefore, they are very, very choosy. I'm thinking about 10% of the interviewees are hired. Just a guess, and forget your qualifications, you have to interview the best. They gave me a problem and a theorist, and I had to simplistically solve the problem through the theorist's eyes like I would explain it to an ignorant customer. I hadn't learned the theories in over two years which was present on my resume, but hey, it was enough, because the rest of my interview was almost stellar, but it didn't matter. It doesn't matter how well you explain yourself, answer the questions, or love the company. One mistake (doesn't matter how irrelevant the question is) and you're done, because there are really that many applicants that are given a shot. Oh yeah, and after you go through 3 interviews and 2 tests, you get an automated rejection letter, and no one you call is helpful when you want feedback. Forget that most people come here and say they received the offer. People who don't get the job are lot less likely to share their failures, but I hope I was able to help with the SIFMA since no one else explained it and I gave 90% of my questions below. Best to everyone.

      Interview questions [5]

      Question 1

      Phone and In Person: Describe a time you went above and beyond for the customer. Phone: Tell me about yourself.
      Answer question

      Question 2

      In Person: Describe a second time you went above and beyond for the customer?
      Answer question

      Question 3

      In Person and Phone: Why Schwab?
      Answer question

      Question 4

      In Person: Describe a time you were criticized and how did you react?
      Answer question

      Question 5

      In Person: What did you do when a co-worker was struggling, and what was the outcome? Challenging situation on the job and what was the outcome, how did you react?
      Answer question
      10

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Charles Schwab

      Interview

      Phone screen, in person interview, drug screen, background check and then job offer. Very straight forward. If there’s a split decision about hiring you they will have a third part interview you.

      Interview questions [1]

      Question 1

      Tell me about a time you received tough feed back? What did you do with it and how did you react?
      Answer question

      Broker Trainee Interview

      12 Dec 2017
      Anonymous employee
      Lone Tree, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Charles Schwab (Lone Tree, CO) in Dec 2017

      Interview

      I applied for relationship specialist, got invited for a phone. during the phone interview, my recruiter referred me for the broker trainee position(financial consultant professional) she said I was a better fit for that position. The interview went well and I was invited for a second face to face interview the following week. On getting there I realized it was sort of a group interview. all the hiring managers were in the room with us(about 15 applicants) they talked about the job requirements, what to expect if we got hire; they also talked briefly about benefits. after that they divided us into 2groups. first group went on a tour while 2nd group(my group) went for the interview. some people were interviewed by two managers ; I was interviewed by one manager . during the interview; the one thing he stressed on was passing of the series 7&63. the interview was about 1hour in total.

      Interview questions [1]

      Question 1

      tell me one time when you had to deal with a difficult customer.. be very specific with details and how did you handle it? what was the most difficult criticism you ever received from your boss?
      Answer question
      2

      Broker Trainee Interview

      23 Aug 2017
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Charles Schwab (Austin, TX)

      Interview

      I had an employee referral opportunity, One phone interview asking basic questions such as, Customer Service and Scenario based questions. After that was the in person interview with two hiring managers that ask questions about your knowledge of the company trying to gage your enthusiasm. Be sure to look up exam based material, such as Questions, Time of Test, Etc... It was about a 2 hour interview asking questions about customer service examples and providing them with detailed descriptions of those examples( helps if you want to show your interest) I received an offer a couple hours after the interview and now going through a vigorous background check, UA drug test through third party company. I really enjoyed the staff and hiring managers, They were very hospitable and allowed me to bring thought upon my questions. High recommended employer!

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer?
      1 Answer
      1