They up-sell Customers, and will do the exact same to prospective employees and job-seekers. I knew something was off when they noticed my years of Chick-Fil-A experience, and immediately said they were “the Chick-Fil-A of the automotive industry.” My first thought was “yeah I’ll believe that when I see it.” I worked at Chick-Fil-A as a team member for about 3 or so years total, and they had a good balance between quality and quantity. And they had efficient methods to handle that, and they have so much business regularly, that it really doesn’t matter if they’re closed Sundays. They also would try and make sure the positions you worked would build off your strengths. You do have to put in effort and show your worth, don’t get me wrong, but CFA would work with you. As for Discount Tire? I tried applying for a customer service position, as I know more Customer service than anything else, especially since I’ve worked as a cashier a year at Lowe’s since then. So when they told me they needed techs, I wasn’t going to be picky and figured this would be a learning experience. Not only was I wrong, but these managers and crew chiefs at the job were completely impatient. They’d rush me every time I got down to work on some tires during training, and weren’t patient at all. Sundays off, evenings off, $13 hourly, and weekly checks are great, but if they aren’t letting me have the time to learn the material? What’s the point? Even more, they focus more on quantity over quality of service. At the end of the day, they want as many services done as possible, and keep you after closing, if the techs haven’t had enough people serviced. And then it all made sense why so many people came back for re-services. If they try to up-sell you in an interview? Turn down the job offer. I wouldn’t even stay for training. I made the mistake of taking the offer, and nearly had to stay the year commitment, until I realized: there’s really nothing tying me there. I had just barely finished training, and most of my coworkers wouldn’t even pay attention to important things they were doing on the job anyway, so it was time to get out of there, whether I gave them notice or not. I don’t usually quit without notice, but this job made it very difficult for detail-oriented employees desire to stick around.
