Dunnes Stores Sales Assistant interview questions
Updated 16 Apr 2024
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Anonymous Employee in Newbridge
I interviewed at Dunnes Stores (Newbridge)
Easy- they clearly were desperate for sales assistants. Interview talked about strengths and weaknesses and any previous experience. They also asked if this related to this role and if you used any machinery (click in systems) etc before.
- What was a strength you had
Anonymous Employee in Dublin, Dublin
I interviewed at Dunnes Stores (Dublin, Dublin)
the interviewer was friendly made me feel welcomed. I thought the questions were pretty straight forward around how I would deal with customers and challenging situation. I found one of the questions was more difficult- how would I deal with a challenging customer
- what experience do you have in retail
Anonymous Interview Candidate in Cork
I applied online. I interviewed at Dunnes Stores (Cork) in Mar 2024
Straight forward easy questions focus on customer experience. Two rounds. Face to face onsite. Nice experience overall k would recommend. Ask for examples of difficult situations and how handle complaints and returns. Good training.
- Tell me about a time you had to handle a difficult customer
Anonymous Employee
I applied in-person. I interviewed at Dunnes Stores
Get to know you process, some normal interview questions to see how you respond in certain situations. Pleasant interview structure, just relax and be yourself with some minor preparation. Be personable and show them you will be a responsible employee.
- How would you deal with a customer complaining about an item being out of stock
Anonymous Employee
I interviewed at Dunnes Stores
pretty quick and relatively easy, the hr manager was friendly when interviewing but once I got the job she wasn't nice. basic questions that were easy to answer and got the job
- have you any relevant experience?
Anonymous Interview Candidate
I interviewed at Dunnes Stores
Pleasant experience constructive questions and good feedback. Face to face interview with two people in one of the stores merting rooms. Very figure abd people focused. Nice environment. Feedback via phone was constructive and follow up good. Weekend work . Not ideal. Overall positive experience.
- Experience in sales and merchandising
Anonymous Employee in Limerick, Wexford
I interviewed at Dunnes Stores (Limerick, Wexford)
Very comfortable and easy going. Casual conversation but lovely interview. Asked about past experience and interpersonal skills. Did not have previous experience with sales but was open to learning and shadowing. Very quick to respond to follow ups as well.
- Previous experience with sales and customer facing roles
Anonymous Employee
I applied online. I interviewed at Dunnes Stores
One to one Casual Very relaxed easy going Comfortable environment Interviewer was very nice no difficult questions Didn’t feel intense She explained the next steps and the process of the job applications
- How would you handle a difficult customer
Anonymous Interview Candidate in Cork
I interviewed at Dunnes Stores (Cork)
it was only about ten minutes she was lovely just asked a few questions about my cv. asked about my previous work and what my strengths and weakness were. the girl doing interview made me feel very at ease and smiled a lot which made it easier
- what is my sales background/experience if any
Anonymous Employee in Limerick, Limerick
I applied online. I interviewed at Dunnes Stores (Limerick, Limerick)
Customer service questions. Tell me about myself. What do you know about our company. Do you have flexibility for short notice availability. Why would you like to work for dunnes stores. Tell me about a difficult situation and how you dealt with the situation.
- How would your rate yourself from 1-10 in regards to customer service