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      Envoy Air

      Part of American Airlines

      Engaged employer

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      Envoy Air interviewsEnvoy Air Customer Assistance Representative interviewsEnvoy Air interview


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      Customer Assistance Representative Interview

      1 Jun 2023
      Anonymous employee
      Miami, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Envoy Air (Miami, FL) in May 2023

      Interview

      Group interview in a big room with 2 people asking questions to see how we respond. Asked about job experience etc. if you get the job you do your fingerprints and drug test as well as paperwork all in the same day, they also ask you to write down what you've done for your last 10 years, it's very tedious and you can't have gaps( this is after the interview) be prepared to be there for 3 hours after if you get hired. If you don't then they say to wait a week for "results" on your notes and they'll email you. They call you at the end one by one to tell you the decision. I applied to part-time position, however, part time means you need to have open availability. Since the airport is 24/7 and they go by seniority when it comes to shifts, you don't know what you will get and when, so no stability when it comes to shifts. If you have school or another job, they won't hire you, happened to the others that interviewed with me.

      Interview questions [7]

      Question 1

      Tell me about yourself, your job experience
      Answer question

      Question 2

      What is the most important thing in a company?
      1 Answer

      Question 3

      Can you push, pull, lift 100 lbs?
      Answer question

      Question 4

      If you win the lottery today would you still come to work?
      Answer question

      Question 5

      What motivates you? makes you get up in the morning
      1 Answer

      Question 6

      Why do you want to work at Envoy air?
      1 Answer

      Question 7

      Can you work weekends, holidays, any shift any day etc
      Answer question