Step 1--I applied online through Epic's website. There was a short application to fill out and I also had to send my transcript, a resume, and a cover letter Step 2--I was contacted by email within a few days to set up a phone interview. They gave me several days/times to choose from. The phone interview was about 30 minutes and the woman I talked to was really helpful and easy to talk to because she was employed as a technical writer (the position I was applying for). Step 3--I had to complete a 3 part writing sample test. Part one was writing up an article based on information listed, part two was writing a press release, and part three was commenting on two cover letters. There was also a Personality Profile to complete (Rembrandt Personality Profile). Step 4--I had to schedule an "E-proctored" exam. It had 4 parts: a timed question part where I got 2 minutes to answer as many short questions as I could (they were math and logic questions). The other parts were English language skills, math skills and a part where I had to answer questions about a computer programming language. The "E-proctoring" part of the exam requires you to have a computer with a webcam and speakers. Step 5--Would have been a day-long in person interview and tour of the headquarters in Verona.