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      Fifth Third

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      Related searches: Fifth Third reviews | Fifth Third jobs | Fifth Third salaries | Fifth Third benefits | Fifth Third conversations
      Fifth Third interviewsFifth Third Customer Service Professional interviewsFifth Third interview


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      Customer Service Professional Interview

      23 May 2010
      Anonymous employee
      Grand Rapids, MI

      Other Customer Service Professional interview reviews for Fifth Third

      Customer Service Professional Interview

      29 Jul 2018
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at Fifth Third (Grand Rapids, MI) in Apr 2010

      Interview

      My sister-in-law reffered me to the recruiter (HR) and after a couple of days, I got a call from the recruiter. asking me questions, which was a short phone interview. Very easy questions, and she had to type all the answers so it allowed me to take a breath. The call only lasted 10-15 minutes, and I then got scheduled to get a face-to-face interview. At the interview, I first got interviewed by someone asking me basic questions, pretty much the same questions, but reworded differently. After that interviewer, another person came in and asked me a couple of questions. The interview lasted 1 hour. After I got home, the recruiter called and offer me a job. It was great how fast they answered. After she told me about job description/ my hourly rate(2nd shift premium) she emailed me an acceptance offer on the computer, which I had to sign and read. The email consisted of benefits, dress code, and holiday calender. Also letting me know when my first day is, which was a month away( which was fine since it allowed me to rest.)

      Interview questions [3]

      Question 1

      Tell me an experience you had dealing with irate customers
      Answer question

      Question 2

      Tell me a time when you shown leadership to your coworkers..
      Answer question

      Question 3

      If you could change something in your last job, what would it be?
      Answer question
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Fifth Third (Cincinnati, OH) in Jul 2018

      Interview

      I'm still not sure how a recruiter found me but she said she found my resume and sent me a questionnaire. A few days later I had a short phone interview (less than 30 min). The following week I had an interview with one person. Got my offer the same day and I started in a week!!

      Interview questions [1]

      Question 1

      Name a time when you had a difficult customer. How did you handle it?
      Answer question

      Customer Service Professional Interview

      11 Sept 2012
      Anonymous interview candidate
      Cincinnati, OH
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Fifth Third (Cincinnati, OH) in Aug 2012

      Interview

      I was asked for a phone interview after applying the week before. They were starting a new training class soon. The phone interview for this position was very awkward. The woman interviewing me got defensive when I asked her about the company and the if it was a stressful job. I did not get a face to face interview. I am experienced in Call Center environment and I just asked since she said it was okay to ask her.

      Interview questions [1]

      Question 1

      She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet.
      1 Answer