Firstsource Solutions Non Voice Chat Process interview questions

The recruitment process consisted of four distinct stages. It began with a telephonic interview, where initial discussions about the candidate’s background and qualifications took place. This was followed by a typing assignment, designed to assess the candidate’s proficiency and speed in typing. The third phase was the operations round, which evaluated the candidate’s practical skills and their approach to real-world problems. Finally, the process concluded with an HR round, where discussions regarding company culture, expectations, and personal aspirations were held to ensure a mutual fit.