I applied online. The process took 1 day. I interviewed at GEICO (San Diego, CA) in Aug 2013
Interview
Started off taking the test on the computer, be calm it is really easy. I do not even type fast and I passed. Just make sure you follow the instructions very closely you will be fine.
Next you talk to an HR employee, they ask you the typical questions nothing bad at all. Just answer with confidence and energy because this shows them if you are willing to work there and not to just collect a paycheck.
Next was the role playing which was actually really fun!! Play along with it, no one is going to hurt you or fire you, remember it is a try out so as your doing be focused but have fun.
After I sat with an employee on the floor while she was taking calls. It was great, I asked many questions due to the fact I wanted to know if she really enjoyed her job.
The final stage was talking to the department supervisor, honestly it was easier than the first interview witht he HR employee. Be yourself and confident.
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
I applied online. I interviewed at GEICO (Tampa, FL)
Interview
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Interview questions [1]
Question 1
1. Tell me a time when you had to deal with a customer and provided empathy?
