I applied through an employee referral. The process took 5 days. I interviewed at Gap (Rocklin, CA) in Sept 2015
Interview
the interview process was a group interview basic questions like , why gap ? , what do you know about gap, what is your style ? best customer service experience , the worst experience
It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.
Interview questions [1]
Question 1
What would you do if you had a customer who was upset with you
Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after
Interview questions [1]
Question 1
Tell me about a time you’ve worked with a challenging customer
I applied in-person. The process took 2 weeks. I interviewed at Gap (Greenville, TX) in Jan 2025
Interview
It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.
