I interviewed for this position twice, one year apart each time.
The first experience was great - my recruiter was incredibly responsive, helpful, and all around easy to work with. He kept me updated, answered all of my questions, and made sure I was prepared each step of the way. The first round was a phone interview with the recruiter. He asked me the usual - Tell me about yourself, why google, why this role, etc. Then he gave me an example of the types of hypothetical questions I could expect throughout the interview process and walked me through what a solid answer would look like after asking me to answer on my own. After a couple of days, he followed up and set up the second round of interviews - two 30 min phone interviews back to back. These interviews were great - very straight forward. I was asked to talk about myself, and then went through 2-3 behavioral and hypothetical questions with each interviewer. The following week, I was offered the final round of interviews which was in person at Google's office. They brought me in, gave a tour of the facility, and then we went off to our interviews. They were two half hour interviews, one with a peer and one with a manager. Here is where I choked up - I got excessively nervous and I think that was my downfall. Despite this, my recruiter followed up with me a couple of days later and explained what happened. He recommended some tips for how I could improve in the future (although they were general and vague, but still more feedback than you usually get). Overall, this was an amazing experience - everyone was incredibly kind and just wanted to get to know me and how I work.
So a little over a year later, I was excited when another recruiter reached out to me about the role and invited me to do a phone interview. The recruiter mentioned that he saw the updates in my experience and thought it would be a good time to re-interview and see how my skillset had developed over the last year. He stressed to me that he wanted the call to be 20 minutes long (he scheduled 30mins), and that I should give my responses in a "clear, concise but impactful" manner. Completely understood. I prepared as I had previously, waited for his call. The recruiter called me 10 minutes late - into his "20 minute call" that he wanted. I understand things happen and you can be late - but it was the rest of the call that threw me off. The recruiter didn't give an introduction, and asked me to tell him how my current role related to the Account Strategist Role. My current role is in marketing and has limited overlap with the Account Strategist role and responsibilities. While there are transferable skills, it's a challenge to create defined overlap of the two roles - perhaps this is my fault, not enough preparation. Moving on - next, the recruiter jumped into behavioral and hypothetical questions - again, something I was not expecting. All of this took about 10 minutes. We went through those questions and then the recruiter spent time discussing the role itself and what to expect from it. He spent over 15 minutes talking about the position - this surprised me since he had specifically stated he wanted the call to be short. This also didn't allow for time to ask questions. Once he finished speaking, he asked me if I had any questions (with 2 minutes remaining). I asked my first question, he answered and then immediately closed out the call and hung up, not allowing for me to ask anything else. Overall, I was extremely distraught and disappointed with this experience. It was completely on the other end of the spectrum of my previous experience with the company.