A friend of a friend called me to let me know that they had openings for a receptionist position with H&R Block. She bought home my application, and gave it to her friend, who actually already works at H&R Block as a District Operations Coordinator. A few weeks later, I got called into an interview at the large office in Mission and Geneva (they do interviews at offices that are close to you). I dressed up professional, and I was greeted by the District Supervisor. We had the interview in his office, which was well-lit with no windows. He basically asked me questions about my experience, and asked me to explain how I handle stressful work situations. By being polite and smiling, and answering to the best of my ability, the interview lasted about 15-20 minutes, and I felt good about it, because we had a nice non-work related conversation on the way out of the office. Two weeks later, I was asked to come into the office I chose to work in, and was immediately given the list of duties and responsibilities of what was required for the job, by the Office Manager. Then I was asked to fill out some paper work, and to do online courses about tax laws, and how to handle customers. Little did I know, that was my first work day.