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      H&R Block

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      Level I Tax Pro Interview

      25 Dec 2015
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 months. I interviewed at H&R Block (Vancouver, BC) in Dec 2015

      Interview

      Very easy interview. Only real question is: how do you react when a client is upset and yelling at you when they think you made a mistake, which happens occassionally. The answer is to let them vent it out, and then address their concerns. Spent a lot of time chit-chatting

      Interview questions [1]

      Question 1

      How do you handle an upset client?
      1 Answer

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