H&R Block Interview Questions | Glassdoor.co.uk

H&R Block Interview Questions

Interviews at H&R Block

718 Interview Reviews

Experience

Experience
70%
21%
9%

Getting an Interview

Getting an Interview
53%
21%
9%
8
4
4
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Contracts Manager Interview

    Anonymous Interview Candidate in Kansas City, MO (US)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at H&R Block (Kansas City, MO (US)) in September 2011.

    Interview

    Professional and cordial. I was able to find out that the candidate selected had several years of experience in the position at another company.


  2.  

    Associate Interview

    Anonymous Employee in Durham, NC (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at H&R Block (Durham, NC (US)).

    Interview

    Very informal but educational. It was more of explaining th company and expectations of employees. Also, pay and hours were discuss during the interview process. The interview was located in one of the offices, so you got a look at where you would be working.

    Interview Questions

  3.  

    Associate Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Interview

    It is an entry level position so it doesn't have very many requirements attached to the application. It was 1 on 1 interview. I applied online. The process took 4+ weeks. I interviewed at H&R Block in Fullerton CA.

    Interview Questions

    • How long did you work as accountant/tax associate? and Why did you applied?   Answer Question

  4.  

    Associate Manager Interview

    Anonymous Employee in Kansas City, MO (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at H&R Block (Kansas City, MO (US)) in January 2012.

    Interview

    The interview process seemed to be very long Had to go through 2 interview but waited several weeks between each. There was typically 2 or 3 people in the room. all of them can and will ask you questions.

    Interview Questions

    • They ask the normal questions for a manage position. How many people have you managed? how do you handle conflict?   Answer Question

  5.  

    Associate Manager Interview

    Anonymous Interview Candidate in Kansas City, MO (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at H&R Block (Kansas City, MO (US)) in October 2013.

    Interview

    It was okay. I got along well with the interviewers but they did not get back to me even after I reached out. I wanted feedback so that I could continue to develop.

    Interview Questions

    • Tell me about a time a client was dissatisfied and what you did to handle it.   Answer Question

  6.  

    Software Engineer Interview

    Anonymous Employee in Kansas City, MO (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I interviewed at H&R Block (Kansas City, MO (US)) in January 2013.

    Interview

    Had a phone interview as the first round with technical questions related to the data base techniques regarding the stored procedures, functions, triggers. etc.

    Interview Questions

    • Was asked to write a shell script to transfer data to a SFTP site   Answer Question

  7.  

    Client Service Associate Interview

    Anonymous Employee in Downingtown, PA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at H&R Block (Downingtown, PA (US)) in December 2017.

    Interview

    Got a phone interview after applying online and went through a background check and then an in-person interview. Then an offer was made to me and I was not told the salary.

    Interview Questions

    • What is effective customer service and how to treat customers   Answer Question
  8.  

    Client Service Coordinator Interview

    Anonymous Employee in Culver City, CA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Interview was a 1 on 1 in the Culver City office. Easy, pleasant interview, didn't take took too long. I submitted my resume, it was for seasonal work as a client service coordinator (a lot of admin and reception duties). The interviewer was great and the people I worked with were terrific, mature and well balanced individuals.

    Interview Questions


  9. Helpful (1)  

    Client Service Professional Interview

    Anonymous Employee in Miami, FL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at H&R Block (Miami, FL (US)) in January 2015.

    Interview

    The interview process was at a H&R Block store in a quiet setting. You'll be doing a one-on-one interview with the hiring manager. I recommend that you have customer service experience for this position, they're looking for people who already has that experience. It will definitely give you advantage over those who don't. And if you don't have any customer service experience like i did at the time, you can show that you're a good candidate by letting them know you're a fast learner and a people person.

    Good luck!

    Interview Questions


  10.  

    Client Service Professional Interview

    Anonymous Employee in Arlington, TX (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at H&R Block (Arlington, TX (US)) in December 2011.

    Interview

    Walked in with resume during one of their annual recruitment fairs in store. Greeted by office manager, signed up for the position and did an easy online assessment. Next a quick interview with the office manager. He/She reviewed by past work experience, availability and made small talk. Very pleasant. Less than a week later was contacted for the job.

    Interview Questions

    • Previous Working Experience, strengths, language skills, availability   1 Answer

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