Harrods Brand Specialist Interview Questions | Glassdoor.co.uk
Harrods Interviews
Interviews
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Harrods Brand Specialist Interview Questions

    Interviews at Harrods

    4 Interview Reviews

    Experience

    Experience
    33%
    0%
    67%

    Getting an Interview

    Getting an Interview
    75%
    25%

    Difficulty

    2.7
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at Harrods

    More

     

    Brand Specialist Interview

    Anonymous Employee in London, England
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Harrods (London, England) in August 2017.

    Interview

    applied online and HR has sent a link for online assesment center, had to do a really awkward video interview where you have 30 seconds to record your answer after they show the question for a few seconds. There is a group assesment in Hammersmith with basic customer service questions and if you pass you will be put forward for store approval. Went in for a personal interview with the assistant manager of the department who forgot to show up and the receptionist forgot to chase another one which resulted me waiting for more than an hour at the reception. Finally I sat with two Sales Managers who were free at the moment and they didnt seem to have much knowledge of the department I applied for. The whole process really sold the position to be this glamorous brand manager position called brand specialist but it really is just another sales associate. Lot of people dont come back after their first shift because HR misrepresent the position. The wages dropped so much recently that they hire a lot of people with zero luxury retail experience which makes it really difficult to work there as a team and they have no standards for high end customer service either.

    Continue Reading

    Interview Questions

    • Why do you want to work here and what do you know about our history?   1 Answer

    Other Interview Reviews for Harrods

    1.  

      Brand Specialist Interview

      Anonymous Employee in London, England
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 4 days. I interviewed at Harrods (London, England) in November 2015.

      Interview

      Applied on their website, got a call from HR the day after. Next day went for an interview with her and one of the managers. The day after that I met with the specific brand I started to work for. The latter was more difficult as they were more protective of their brand and looked in to me more.

      Continue Reading

      Interview Questions

      • The typical: why Harrods, why the brand, my future goals etc.   Answer Question

    2.  

      Brand Specialist Interview

      Anonymous Employee in London, England
      Accepted Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at Harrods (London, England) in June 2014.

      Interview

      The interview process was done over a month. I firstly had a group interview and then later was shortlisted for a 1:1 interview with the sales manager for the department. Then training took place over 3 whole days.

      Continue Reading

      Interview Questions

      • Brands i was interested in?
        What does luxury customer care mean to me?
        I was asked questions about previous employment?
        Why i'd like to work for harrods ?
        I was also asked lots of scenario based questions?   Answer Question

      Negotiation

      It was pretty straight forward there was already a set salary in place.

      3. Join the Harrods team
      See Our Latest Jobs

    3. Helpful (3)  

      Brand Specialist Interview

      Anonymous Employee
      Accepted Offer

      Application

      I applied online. The process took 4 weeks. I interviewed at Harrods.

      Interview

      Applied via the online links provided,

      First stage involves a large group interview, you will be taken to a meeting room along with 5 to 10 other applicants. Here they have various tests, ranging from personal interaction to team work. You will be monitored on your manners and leadership skills.

      Second stage is a detailed interview with the line manager. Main questions you need to think about are 1) What drives you? 2) Where do you see yourself in 5 years? 3) Why did you choose Harrods?

      Continue Reading

      Interview Questions

      Negotiation

      Very stingy, will hardly let you negotiate

    Don't Miss Out On a Job You Love
    Upload a CV to easily apply to jobs from anywhere. It's simple to set up.