I applied online. The process took 1+ week. I interviewed at Holiday Inn (Kalamazoo, MI) in Apr 2015
Interview
Open ended interview for the most part. The interview really focused on past customer service experience I had. Likewise they will want to give you situations and then tell you how you would deal with them. Overall you will be able to do well with little to no preperation.
Interview questions [1]
Question 1
Tell me what you would do you were asked to do something you didn't want to do by a customer?
I applied online. The process took 3 days. I interviewed at Holiday Inn in Dec 2025
Interview
It was nice and easy. HR and manager were really welcoming and professional. I feel really calm and comfortable on the interview. It was a great experience for my first job interview in hospitality in the US
Interview questions [1]
Question 1
My experience in hospitality. Some cases from previous jobs. Working with international team
I applied through an employee referral. I interviewed at Holiday Inn (Brookline, MA)
Interview
The front desk manager arrived 30 minutes late for my interview and conducted it in a rushed manner, treating me as if I were a burden during our interview process.
Horrible, disorganized and rude interviewer, was late showing up, had an attitude. Tried forcing me to accept a job that paid under min wage, double sometimes triple shifts, one employee quit during my interview, tried making it a working interview, walked up behind me and looked down my shirt
