Hotjar Customer Success Manager Interview Questions | Glassdoor.co.uk

Hotjar Customer Success Manager Interview Questions

Interviews at Hotjar

3 Interview Reviews

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Helpful (2)  

Customer Success Manager Interview

Anonymous Employee in Remote, OR (US)
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2+ months. I interviewed at Hotjar (Remote, OR (US)) in January 2018.

Interview

The interview process was comprehensive, including a task that took 2 weeks to complete. This was a great opportunity to get to know the people I'd be working with and observe their daily interactions. Overall I'm grateful I got the chance to do it.

Interview Questions

  • Demo a new feature for a potential customer and record it.   1 Answer

Hotjar Response

9 Mar 2018 – VP of Operations

Congrats on the new job! Glad to hear you enjoyed the process. Thanks for the feedback.

Other Interview Reviews for Hotjar

  1. Helpful (3)  

    Customer Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    There are several steps to completing the process. Thankfully, the company provides detailed information on their site. In addition to submitting a resume and cover letter there are multiple questions applicants are required to answer. Culture fit is a high priority so I suggest applicants answer in their own voice as opposed to plugging in buzz words or submitting too much of a canned response.


  2.  

    Customer Success Manager Interview

    Anonymous Employee in Tel Aviv-Yafo (Israel)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Hotjar (Tel Aviv-Yafo (Israel)) in January 2017.

    Interview

    There were 4 stages in the interview process:
    1. application - about 15 questions
    2. video questions - questions about why I want the position and past experiences
    3. google hangouts - met with a few members of the team
    4. task - spent a week on 3 assignments

    Interview Questions

    • I was assigned 3 tasks that required reaching out to current employees.   1 Answer
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