Hotjar Interview Questions | Glassdoor.co.uk

Hotjar Interview Questions

Updated 8 Nov 2018
64 Interview Reviews

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  1.  

    Product Designer Interview

    Anonymous Employee in Remote, OR (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Hotjar (Remote, OR (US)) in August 2017.

    Interview

    After filling out an online form, I was asked to submit a bio video. We then had a phone interview, a 2-3 day test task, and finally a presentation/demo. The whole process is we documented by the company.

    Interview Questions

    • What is an example of a difficult or challenging situation you've encountered, and how did you go about solving it?   Answer Question

  2. Helpful (1)  

    Product Designer Interview

    Anonymous Interview Candidate in Remote, OR (US)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Hotjar (Remote, OR (US)) in September 2017.

    Interview

    After filling out a pretty long online form, I was asked to submit a video of myself answering 5 different questions. Then I got to the phone interview. I talked with an HR rep. and the director of design for about an hour. There were several “standard” interview questions and we also talked about my work and how I approached design and bit about my portfolio. Everyone was super friendly and down to earth. A few days after the interview they told me I didn’t make it to the final step of the recruitment process.

    Even though I didn’t get the job, the entire process was a fun and it was a good experience.

    Interview Questions

    • About conflict at work.   Answer Question
    • Describe your design process, your way of implementing a feature that’s been discussed in a group.   Answer Question
    • What words would your colleagues use to describe you?   Answer Question

    Hotjar Response

    3 Oct 2017 – VP of Operations

    Thanks so much for taking the time to provide your feedback on the process and our team. Very much appreciated! Ken Weary, VP, Operations

  3. Helpful (14)  

    Customer Success Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Hotjar in January 2017.

    Interview

    I applied online and got an email a few days later. They wanted to know a salary range but said they do a market analysis every time to be competitive. I said I was confident their range was good. They then replied and asked for a minimum as they didn't want to go through the process and find out that my salary was too high or theirs was too low.

    How about you save everyone some time and be transparent. Instead say our range is $x to $y. Does that work for you? Also they hire you as an independent contractor so you'd need to purchase your own benefits etc.

    You get what you pay for!

    Hotjar Response

    16 Feb 2017 – Recruitment Co-ordinator

    Thank you for taking the time to leave a review of your application process. I'm sorry to hear of your negative experience.

    We use the salary information provided to us by candidates to help us... More


  4.  

    Customer Success Manager Interview

    Anonymous Employee in Remote, OR (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Hotjar (Remote, OR (US)) in January 2018.

    Interview

    The interview process was comprehensive, including a task that took 2 weeks to complete. This was a great opportunity to get to know the people I'd be working with and observe their daily interactions. Overall I'm grateful I got the chance to do it.

    Interview Questions

    • Demo a new feature for a potential customer and record it.   1 Answer

    Hotjar Response

    9 Mar 2018 – VP of Operations

    Congrats on the new job! Glad to hear you enjoyed the process. Thanks for the feedback.


  5.  

    Customer Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    There are several steps to completing the process. Thankfully, the company provides detailed information on their site. In addition to submitting a resume and cover letter there are multiple questions applicants are required to answer. Culture fit is a high priority so I suggest applicants answer in their own voice as opposed to plugging in buzz words or submitting too much of a canned response.


  6.  

    Creative Director Interview

    Anonymous Employee in Remote, OR (US)
    Accepted Offer
    Positive Experience

    Application

    I applied through an employee referral. I interviewed at Hotjar (Remote, OR (US)) in September 2017.

    Interview

    Hotjar follows a 5 stage interview process which includes:
    - Filling out an online form/questionnaire,
    - Submit a video of yourself answering 5 different questions
    - Phone interview with representatives from HR and Marketing
    - 3 Day Task and Task presentation( Paid )
    - Chat with CEO and offer
    The interview process requires time and dedication and even though the difficulty level is high the fact that everyone is friendly and willing to help makes it feel easier.

    Interview Questions

    Hotjar Response

    3 Jan 2018 – VP of Operations

    Thanks for the feedback. We're glad you had a positive experience and we look forward to having you onboard!


  7. Helpful (3)  

    Product Marketing Specialist Interview

    Anonymous Interview Candidate in Remote, OR (US)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Hotjar (Remote, OR (US)) in August 2017.

    Interview

    It's exactly as listed on their site! I got to stage three which is the phone interview but sadly didn't make it past there. After they let me know I wasn't moving forward to the next stage I asked for specific feedback and the hiring manager took the time to write me a nice email explaining exactly where the gap in my fit for the role was . I'll definitely keep an eye on their site for future roles. The interview process is very involved and takes time but I didn't find it too much given the role is remote, you kind of expect that level of involvement in an interview process.

    Interview Questions

    • About conflict at work...I think they ask this question to everyone so have an answer ready!   Answer Question

    Hotjar Response

    28 Sep 2017 – VP of Operations

    Thanks so much for the feedback and for applying at Hotjar. We really appreciate you taking the time to do both! Ken Weary, VP Operations

  8. Helpful (3)  

    Hero Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Hotjar.

    Interview

    You'll be asked to make a video introduction meant to give the HM a feel for your personality/general vibe. If answers on the application and video seem to fit with Hotjar's vibe you'll move on to a phone interview with a few members of the team. If it still feels like a good fit you'll be invited to complete a task. The task is paid and gives you the opportunity to get a better feel for exactly what the position calls for, the way Hotjar functions on a day-to-day basis, and to show just what you're capable of. After completing the task there's another presentation/Q&A/Interview type portion. If everything up to this point is cohesive with Hotjar, you'll be offered the position! :) It may sound long/arduous, but it's worth it. An atmosphere like this is achieved when the synergy is on point!

    Interview Questions


  9.  

    Hero Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Hotjar.

    Interview

    Submitted application and selected for a video pre-interview. Quick response after submitting the application. Only complaint was for the video pre-interview, I needed to record my own video, edit and then send it to them. They did not have a website or application for you to use.

    Interview Questions

    Hotjar Response

    7 Feb 2018 – VP of Operations

    Very helpful feedback! We've been looking at a service that manages the video recording in a more streamlined manner in order to improve the experience for our candidates (and make things easier for... More


  10. Helpful (1)  

    Digital Marketer Interview

    Anonymous Employee in Remote, OR (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at Hotjar (Remote, OR (US)) in May 2017.

    Interview

    The process took longer than I expected but after meeting the team during my first week you can clearly see why it is well worth it.

    There is 5 stages to the process and you are informed throughout each stage where you are at as you progress.

    1) Review
    2) Video
    3) Interview
    4) Task
    5) Offer

    It starts with a review of your CV and once you pass the first stage you are asked to record a video of yourself answering about 10 questions with roughly half about yourself and the other half being job related.

    If you pass the video stage you get to an interview with your hiring manager and others from the team you will be joining. Once this is complete you are given a task which will span roughly 4 days for the team to get a feel of how you work and to see the actual work you produce.

    You are paid for the task irrespective of if you get the job or not and have a final review with the team & CEO once you have finished the task to receive feedback on your work.

    If all goes well past this point you are made an offer.

    Overall the process was casual and the team was easy to talk to and super friendly.

    Interview Questions


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