IHG Hotels and Resorts Front Desk Agent Interview Questions

Updated Aug 14, 2021

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Found 19 of over 421 interviews

Interviews at IHG Hotels and Resorts

Experience
Positive79%
Negative16%
Neutral5%
Getting an Interview
In Person40%
Applied online40%
Employee Referral20%
Difficulty
2.0
Average
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Interviews for Top Jobs at IHG Hotels and Resorts

IHG Hotels and Resorts

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at IHG Hotels and Resorts

Interview

First will be Phone interview they will ask about your availability. Then they will schedule an interview with your apartment manager, they will ask why you want to work this position. After that the HR manager will interview you why you want to work for us. Then branch manager will interview you about your experience

Interview Questions
  • Tell me a time you go above and beyond to a customer
    Answer Question
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IHG Hotels and Resorts

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at IHG Hotels and Resorts

Interview

Easy and simple. Did not ask me too many questions and the person was very nice. Overall it was simple, swift, and they made me feel comfortable. I got a job offer right after the conclusion of the interview.

Interview Questions
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IHG Hotels and Resorts

Anonymous Employee in Monterey, CA

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 3 weeks. I interviewed at IHG Hotels and Resorts (Monterey, CA) in Sep 2018

Interview

First Interview was with two individuals separately for about 20 minutes each including the Director of Rooms. A couple weeks later came an over the phone personality interview which lasted over an hour. Then was a quick Interview with the General Manager and they hired me shortly after that.

Interview Questions
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IHG Hotels and Resorts

Anonymous Interview Candidate in Los Angeles, CA

No Offer
Negative Experience
Average Interview
Application

I applied through an employee referral The process took 3 months. I interviewed at IHG Hotels and Resorts (Los Angeles, CA) in Jan 2018

Interview

several ppl interview u at he same time and if they dont like you u dont get the job. you will get a second interview just because they want to see if other managers like you. it took a very long time to get a respond and they are very unorganized

Interview Questions
  • why do I want to change careers?
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IHG Hotels and Resorts

Anonymous Interview Candidate in Anaheim, CA

No Offer