Iceland Foods Customer Service Advisor Interview Questions | Glassdoor.co.uk

Iceland Foods Customer Service Advisor Interview Questions

Interviews at Iceland Foods

1 Interview Review

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Customer Service Advisor Interview

Anonymous Interview Candidate in Deeside, Wales
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1 day. I interviewed at Iceland Foods (Deeside, Wales) in September 2016.

Interview

Following a successful phone interview you are invited to an assessment centre.
Tour of Iceland and a presentation on the company to start the day.
A personality test, followed by analysis of some calls, a typing test, and a one on one interview.
You are also given the chance to shadow some employees whilst they work.
A brilliant company, friendly staff, lovely assessment centre experience, however declined based on the variable shift hours offered.

Interview Questions

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