They conduct interview to see your tax experience. The interview is in-person. There is really no experience necessary. It helps if you have prepared taxes before. It is an easy interview. They you will take tax class.
I applied through a recruiter. I interviewed at Jackson Hewitt (West Hartford, CT) in Sept 2011
Interview
You are required to take a lot of tax classes on site or on line. Very time consuming and you have to be very motivated to learn. You are tested on all the modules.
Interview questions [1]
Question 1
There is a huge amount of knowledge you have to learn and remember. You have to use resources to perform your job properly and used good judgement as well as due diligence.