Jet2.com Interview Questions | Glassdoor.co.uk

Jet2.com Interview Questions

Interviews at Jet2.com

112 Interview Reviews

Experience

Experience
57%
15%
28%

Getting an Interview

Getting an Interview
91%
5%
3%
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Cabin Crew Interview

    Anonymous Interview Candidate in Birmingham, England
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Jet2.com (Birmingham, England) in February 2020.

    Interview

    I arrived early for the assessment day. People there was so nice and you got to know them a bit better. We got in the room and they presented themselves and then did a presentation of the company. There was a small break and then back to it. We then did ONE group interaction and nothing else. They showed us a video and then they went out to discuss who should continue. They divided us into 3 groups by calling out names. We were left in the room and told we weren’t successful.

    Interview Questions


  2. Helpful (1)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Jet2.com (Manchester, England) in January 2020.

    Interview

    Applied online through the Jet2 careers website. I was then sent an email with a maths and English assessment. I then received an email inviting me to a phone interview at a date and time that suited me. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didn’t want to be working there. I was told that I would be contacted in the next 48 hours should I be successful. I know I haven’t got the job which is why I’m writing this now. They didn’t even ask what experience I have. Clearly just an exercise to how you sound on the phone.. she was more interested to know how I’d get to work should I be successful. Personally I think it’s been a waste of time.

    Interview Questions

  3.  

    Customer Helper Interview

    Anonymous Employee in Manchester, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Jet2.com (Manchester, England) in January 2020.

    Interview

    Easy to apply online, you have a quick English test then they rang me a couple of days later to invite me for the interview. I was in the meeting for around an hour, meeting others who had applied and then my interview

    Interview Questions


  4. Helpful (2)  

    Customer Service Agent Interview

    Anonymous Employee in Palma (Spain)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Jet2.com (Palma (Spain)).

    Interview

    Group activity to make a bridge or animal out of paper .
    Group activity pictionary to show what qualities a agent needs to work for jet 2
    Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic

    Interview Questions

    • When you worked in a team
      when were you proactive
      when did you give VIP service   1 Answer

  5.  

    Travel Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Jet2.com.

    Interview

    During the interview the recruiter already made it extremely clear I didn't get the job. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential.

    Interview Questions


  6. Helpful (1)  

    Passenger Service Agent Interview

    Anonymous Employee in Manchester, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Jet2.com (Manchester, England) in December 2019.

    Interview

    Received an email to attend a selection day
    Once arrive we was shown to a room where staff took are name and they went through our documentation once done staff introduced themselves
     we then watched a PowerPoint presentation and did a 7 min assessment (easiest thing ever literally) we were then asked to wait in a waiting area before being called one by one for a 2-1 interview ... one person asked the questions while the other took notes - only asked around 5-6 questions

    Interview Questions

    • Why jet 2?   Answer Question
    • What would I do in the situation where a customer missed their flight?   Answer Question
    • Name a difficult situation with a customer and how you helped resolve it   Answer Question
    • Name a time you’ve worked in a high pressured situation and what you had to do in this situation   Answer Question
    • Why is working in a team important   Answer Question

  7.  

    Scrum Master Interview

    Anonymous Employee in Sheffield, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Jet2.com (Sheffield, England) in December 2019.

    Interview

    Phone interview, face to face, reasoning tests (Verbal and numerical) offer. Contract received within days and all checks done quickly and easily. The process was clear and quick with no waiting around for feedback. Recruiter and Jet2 were good with communication

    Interview Questions

  8.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Rather standard online application, then online English and Maths test. Phone interview (although I believe they stopped doing that nowadays?). Got invitation to a selection day, where after presentation about company there is a group exercise. Afterwards they either invite you to an in person interview later on in the day, or they don't. Normally two or more people interview you, asking general questions about why you'd like to work there, and asking you to name specific scenarios, how would you be able to go the extra mile for a passenger, etc.

    Interview Questions


  9.  

    Cabin Crew Interview

    Anonymous Interview Candidate in Newcastle (South Africa)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Jet2.com (Newcastle (South Africa)) in November 2019.

    Interview

    Following an online application I waited about 2 months then was invited to an assessment day. The morning consisted of introducing yourself then two group activities where in a group you had to build a model then write a song about jet2.

    Interview Questions


  10.  

    Digital Product Owner Interview

    Anonymous Interview Candidate in Leeds, England
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 3+ months. I interviewed at Jet2.com (Leeds, England) in November 2019.

    Interview

    Telephone interview followed by physical 2 v 1 interview

    Felt like I was interrupting their busy day.

    Never got back to me.... very rude. HR totally non responsive..... culture stinks

    Interview Questions


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