JetBlue Interview Questions | Glassdoor.co.uk

JetBlue Interview Questions

Interviews at JetBlue

796 Interview Reviews

Experience

Experience
74%
14%
12%

Getting an Interview

Getting an Interview
85%
7%
3%
2
1
1
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Flight Attendant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6+ months. I interviewed at JetBlue.

    Interview

    Initial Application, Video Interview, Blue Review. It takes some time and everyone's timeline is different. I suggest getting added to JetBlue Facebook groups. Very helpful! Do your research on the company as well! Read the websites, ask questions in the facebook group, and look at glassdor!

    Interview Questions

    • Given three situational/personal questions and two informational questions   Answer Question

  2.  

    Ground Operations Interview

    Anonymous Interview Candidate in Carolina, PR (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 5+ weeks. I interviewed at JetBlue (Carolina, PR (US)) in February 2020.

    Interview

    It takes about a month, first you apply online and three weeks later you receive an assessment, after that if you are selected they'll send you an invitation for a face to face interview. It is a group interview.

    Interview Questions

  3.  

    Reservations Agent Interview

    Anonymous Employee in Orlando, FL (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at JetBlue (Orlando, FL (US)) in February 2020.

    Interview

    email basics questions and call call simulator pretending answering calls to customers needs and requirements, tasks, and work orders track shipping etc personality test and call simulators based in work experience.

    Interview Questions

    • personality test and call simulators based in work experience. email basics questions and call call simulator pretending answering calls to customers needs and requirements, tasks, and work orders track shipping etc   1 Answer

  4.  

    Flight Attendant Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at JetBlue (New York, NY (US)).

    Interview

    Applied January 1st & received an email for the questionnaire & video interview on January 5th. Heard back today January 27th for Blue Review in NY February 12th. Super excited! If anyone else is going as well maybe we can meet up beforehand!

    Interview Questions


  5.  

    Flight Attendant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    Video Interview / Questionnaire, then invite to Blue Review. Applied online during requisition window, received notice that I was invited to complete a Video interview and questionnaire, then was invited to face to face interview about 10 days later. My face to face interview was scheduled for 2 months after the initial invite.

    Interview Questions

    • Describe a time you had to accommodate a customer issue without having the necessary tools to rectify the situation?   Answer Question

  6.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Interview

    Video interview was very easy to access via the link emailed to me. The video interview consisted of two personal questions and three situational questions . It was very quick and easy. It took approximately 15 minutes. Very easy process.

    Interview Questions

    • Discuss a time you solved a customer issue with out any additional resources or support   Answer Question

  7.  

    Flight Attendant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    Applied Jan 2. Received both the questionnaire and Video Interview via email a few days later on Jan 6th. Video interview was approximately 6 questions that you had to record yourself answering, but unlike other airlines you were not allowed to re-record. It was one take and you had to move on to the next question.

    Interview Questions

    • Explain a time a customer needed help but you did not have the resources to help them.   1 Answer
  8.  

    Reservations Agent Interview

    Anonymous Employee in Orlando, FL (US)
    Accepted Offer
    Neutral Experience

    Application

    I applied in-person. The process took 3+ months. I interviewed at JetBlue (Orlando, FL (US)).

    Interview

    The interview consisted more about Behavioral questions. Barely any questions regarding your past experience. Your personality here matters a lot. Be yourself at all times... The process took so long.. But if you’re asked to drug test you pretty much have one foot in the door.

    Interview Questions

    • Tell me about a time you encountered a difficult customer and how did you handle it.   Answer Question

  9.  

    Flight Attendant Interview

    Anonymous Interview Candidate in New York, NY (US)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at JetBlue (New York, NY (US)) in January 2020.

    Interview

    Apply Online, VI, F2F interview. Offered CJO, but not impressed. There was group project then 3 questions from someone that acted like she didn't want to be there - unprofessional.

    Interview Questions

    • What do you do to handle stress, and what would you do to handle stress in this position?   Answer Question

  10.  

    Reservations Crew Interview

    Anonymous Interview Candidate in Salt Lake City, UT (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at JetBlue (Salt Lake City, UT (US)) in January 2020.

    Interview

    Went very well. First half was a presentation and second half we were split into small groups for interviews. Got an email 1 hour later asking for my SSN and DOB

    Interview Questions

    • Describe a time when a customer requested something of you that you simply could not do?   Answer Question

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