John Lewis & Partners Sales Associate Interview Questions | Glassdoor.co.uk

John Lewis & Partners Sales Associate Interview Questions

Interviews at John Lewis & Partners

22 Interview Reviews

Experience

Experience
77%
9%
14%

Getting an Interview

Getting an Interview
94%
6%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

 

Sales Associate Interview

Anonymous Interview Candidate in Exeter, England
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 days. I interviewed at John Lewis & Partners (Exeter, England) in November 2020.

Interview

Group interview, they gave you tasks to discuss in a group and there were employee. who marked down what you say. There was no one to one interviews only a group interview. Lasted about 1 hour

Interview Questions

  • How would you advise customers   1 Answer

Other Interview Reviews for John Lewis & Partners

  1.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Group interview, followed by individual. Enjoyable and put at ease straight away with other applicants to chat to before start. Split into groups, gave personal introductions. Group discussions, followed by presenting findings

    Interview Questions

    • how would you handle complaint about faulty item   1 Answer

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at John Lewis & Partners (London, England) in October 2020.

    Interview

    It was an hour long interview, that included a written assessment and then a group discussion. The interviewer watched how you interact with the other applicants to solve the problems posed to the group.

    Interview Questions

    • If you were stocking the shelves and realised products were missing, what would you do?   Answer Question
  3. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Group interview no longer individual interviews. Interviewees will ask a series of questions relating to the role, fairly easy similar to Waitrose interview style. Lasts between 1 - 2 hours

    Interview Questions


  4.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Really thorough process. We did group activities and had a chance to shine individually. This was a few years ago but you need good knowledge of the company. It was a big assessment day and only took the afternoon. Experienced manager will lead the interview.

    Interview Questions


  5.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    group interview process, given a customer brief and had to work as a team to select the best options for the customer. to have your voice heard, you had to direct the conversation to demonstrate leadership skills

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at John Lewis & Partners.

    Interview

    POINTLESS WORKSHOP. was not given the opportunity to participate during the workshop as too many people were involved. gave chances to people they know and was not treated fairly.

    Interview Questions

    • Give us a moment where you dealt with an extremely angry customer and was left alone on the shop floor and explain us in details how you managed to carry on your duty work after that and how to solved the issues   Answer Question

  7.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    First an online test which deducted suitability with the company, followed by a one on one interview and then a group interview which included a scenario based questions and case studies.

    Interview Questions

    • Tell me about an experience when you provided good customer service?   Answer Question
    • What does good customer service mean to you?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Extensive online application process including various competency and values driven tasks on the JL & Partners recruitment portal (no CV necessary and very little asked about previous experiences) Make sure you revise the 7 J&L and Partners values and put them into practice when asking the online questions

    Interview Questions

    • Group interview - question were case study/scenario based   Answer Question

  9.  

    Sales Associate Interview

    Anonymous Employee in Southampton, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Southampton, England).

    Interview

    One group interview followed by one on one. You had to show good understanding and customer service by providing relevant examples. They also look how you engage with other people.

    Interview Questions

    • Tell me about your experience when you provided good customer service?
      What does customer service mean to you?
      What are you hobbies?   Answer Question

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