John Lewis & Partners Seasonal Sales Associate Interview Questions | Glassdoor.co.uk

John Lewis & Partners Seasonal Sales Associate Interview Questions

Interviews at John Lewis & Partners

11 Interview Reviews

Experience

Experience
82%
18%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

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Difficulty

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Average
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Seasonal Sales Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience

Interview

First complete an online assessment, then you get an email to come in and do a group interview. Very easy to do. After this they emailed to let you know whether you've got the jobs

Interview Questions

Other Interview Reviews for John Lewis & Partners

  1.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners in October 2019.

    Interview

    Online process of assessments. Once passed leads to being invited to group interview. Small groups of up to 8, individual planning, then feeding back to group to collectively come up with a solution, then feeding back to accessor. More scenario based questions at the end but these were to be individually completed.

    Interview Questions

    • Situational based questions... how would you resolve this scenario? How would you meet the needs and requirements of the customer (in regard to what product/type of product) ?   Answer Question

  2.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Kingston upon Thames, England
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at John Lewis & Partners (Kingston upon Thames, England) in September 2019.

    Interview

    No formal interview just a group then individual assessment - similar to typical situational judgement assessments just with a chance to elaborate within a team and discuss ideas and judgements fully.

    Interview Questions

    • What are the problems in this situation (given) and how would you prioritise/overcome these?   Answer Question
  3. Helpful (6)  

    Seasonal Sales Associate Interview

    Anonymous Employee in Leeds, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at John Lewis & Partners (Leeds, England) in October 2018.

    Interview

    People there are nice and the candidates are from diverse backgrounds. People they invited to interview are friendly and in a good manner. We did an individual assessment first and then followed up by a group assessment.

    Interview Questions

    • You are in a fashion department, a customer approaches you and asks for your help to select the outfit for an event.   Answer Question
    • You know all the requirements of the customer and they are making their final decision of a coffee machine. What would you do to encourage them to buy the machine from John Lewis and not other competitors? How do you confirm it is the right product for them?   Answer Question
    • A family come here to collect their products that they have waited for a month. However, there is only one set left in the stock and it is broken. What would you do?   1 Answer

    John Lewis & Partners Response

    15 Nov 2018 – John Lewis

    Thank you for your review and Congratulations on gaining the role! I hope you enjoy the experience working with John Lewis & Partners at Christmas.


  4.  

    Seasonal Sales Associate Interview

    Anonymous Employee in Welwyn Garden City, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at John Lewis & Partners (Welwyn Garden City, England) in October 2018.

    Interview

    I had to complete multiple online tests and then was successful I went to an assessment centre at my local branch and worked with other interviewees to complete different tasks and scenarios

    Interview Questions


  5.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Interview

    Applied and passed online test

    Was invited for group assessment day on which they gave us a written task with 3 different scenarios and how we would respond to them. Then on our tables we were given a list of different tasks and had to prioritise tasks and put them in order.

    Heard back 2 days later

    Interview Questions


  6.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at John Lewis & Partners.

    Interview

    Group talk showed situations there was lots of different job things nd you had to explain what you would do in each situation. You werwe with otherpeoples and had to help them aswell

    Interview Questions


  7.  

    Seasonal Sales Associate Interview

    Anonymous Employee in Solihull, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at John Lewis & Partners (Solihull, England) in October 2017.

    Interview

    Online assessments (tougher than I expected), about an hour and a half in total. If successful you are then invited to a group assessment. This is a nice experience and not too taxing. Roughly 24 people in total attended.

    Interview Questions

    • You are given a scenario where there are a number of things going on and are asked how you would cope & how you would deal with the situation. You are watched closely and are in groups of 4.   Answer Question
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Leicester, England
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Leicester, England) in October 2017.

    Interview

    Applied online and passed the online questions so got an email for an interview the following week. There was 12 of us, mostly people aged 17- 21. Split into 3 groups with an employer on each table. Did a group task where we had to put a task list in order of importance. Then had an individual task which we had to present to the employer at the end. Was easy.

    Interview Questions


  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Glasgow, Scotland
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at John Lewis & Partners (Glasgow, Scotland) in November 2016.

    Interview

    Group interview with around 20 other people. No 1 on 1 interview, not usually the case I imagine. Group task involved prioritizing everyday tasks of a hypothetical John Lewis department shop. After this a short written section.

    Interview Questions

    • Situational questions. A customer hasn't received an order yet, or wants to complain. Look at their policies before hand.   Answer Question

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