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      Jumper Media

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      Customer Success Manager Interview

      14 Nov 2018
      Anonymous interview candidate
      San Diego, CA

      Other Customer Success Manager interview reviews for Jumper Media

      Customer Success Manager Interview

      16 Jul 2018
      Anonymous interview candidate
      Pacific Beach, CA
      No offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Jumper Media (San Diego, CA) in May 2018

      Interview

      I applied online and received an email asking for a phone interview. The phone interview went well and they said they would like to set up another one. We set a date and the day before I get an email asking to reschedule as they are putting a hold on hiring for the role. I tried to follow up a week later only to be told the original person who interviewed me wasn't in charge of the interview process anymore and that they would pass my information along to the person who took over. Sure enough, no response. Extremely unprofessional with no transparency about the hiring process. I recommend taking a look through their social media channels to get a feel for their company culture. It's not very diverse and it's very young. Good if that's what you're looking for, but it seems that the mentorship opportunities aren't there in the same way they would be for a more established company.

      Interview questions [1]

      Question 1

      How familiar are you with Instagram marketing?
      Answer question
      1
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Jumper Media (Pacific Beach, CA)

      Interview

      The phone call briefly was easy. The in person interview was just filled with people who felt entitled and wanted to try and prove that they were better than you.

      Interview questions [1]

      Question 1

      How can you calm down an angry customer?
      Answer question